PFS Group Limited is an established Fire & Security Company based in Southend, Essex. We continue to experience rapid growth in all areas of the business and are looking to expand our team of Small Works Estimators. We are looking for a Trainee Estimator to add to our team due to the growth experienced. The role will include full training so no prior knowledge of the industry is required.
The Team
Our team of Small Works Estimators currently consists of two Trainee Estimators one Junior Estimator and one Estimator an Estimations Supervisor. You will be working alongside these members to complete quotations of all shapes and sizes, from small repair works to large system installations. The team is made up of a wide range of ages, interests and working techniques, making us a well rounded group of Estimators. Each of the team have areas of expertise which will be used to provide on the job training.
The Estimation team works closely with our Small Works team which consists of Coordinators, Engineers, Supervisor and a Manager. All quotations completed and successfully won are carried out by our Small Works team meaning Estimators will be expected to complete quotes to a high standard to assist in a smooth transition between departments.
Training
As well as on the job training from our team of Estimators, the successful candidate will also be placed on various industry specific training courses and CPD’s including the Fire Industry Association Courses, ending in a specialised course and full qualification. The successful candidate will also be taken to some of our London based sites to learn how to carry out surveys for remedial works or new installs, gradually building up to solo survey visits. You will learn how to achieve client requirements whilst also complying to industry legislation and standards.
Training outside of industry specific areas will also be provided. You will receive training on our CRM system, internal processes for streamline working and workload management from the Estimation Supervisor. Any and all questions are welcome during and after the training period. There’s a lot to learn in the industry with evolving technology and techniques. Continual training will be provided throughout employment upon request or business needs.
The Role Breakdown
Below is a breakdown of the main duties and tasks that will form this role:
- Taking enquiries from customers via email and phone
- Taking enquiries from our internal engineers via our Quote Request Forms
- Monitoring our department inbox for enquiries or customer queries
- Updating our CRM system
- Arranging site surveys with our customers
- Attending site surveys and documenting all required information
- Maintaining compliance to company procedures and the relevant industry standards
- Assisting the Small Works team will queries on quotations
- Working to deadlines to ensure customers receive quotations within specified timeframes
- Communicating with customers to work to a solution
Successful candidates may be required to travel to London several days a week, all expenses would be paid by the company.
Driving licence preferred.
Required skillset
Although no prior knowledge of the industry is required for this role, we are looking for individuals who can display the following attributes:
- Must be able to work constructively within a team
- Able to work independently and manage your own workload
- Calm under pressure
- Good time management and organisation
- Enthusiasm and focus towards tasks
- Attention to detail
- Desire to provide high quality work
- Good communication skills
- Accurate typing skills
- A willingness to learn
Why work for PFS Group?
We believe in ensuring we push individuals within the business and are looking for ambitious candidates who want to learn the Fire & Security industry and progress within the business in the years to come. We will work with you to develop your skills and provide honest and transparent feedback on where improvements can be made. We ensure communication between company management and staff is consistent and all members of our management team are approachable.
We conduct yearly appraisals and a wage review every April. We will initially also complete multiple catch-ups over your first few months ahead of your 6 month probation expiry to ensure you are fully aware of how you are performing. Employees are able to speak to Supervisors, Managers and even Directors at any time if they need assistance or need feedback on performance.
Progression - we are passionate about pushing our staff further and are always thinking of ways our existing staff can move into new roles in the business.
Environment - we believe in having an enjoyable office atmosphere and promote working with your colleagues to get issues resolved, enhancing learning and promoting healthy working relationships between colleagues
The Right Fit - we are always looking for individuals who fit our way of working, have a strong work ethic and a desire to always do the best job possible. We are a good sized company, able to give employees the training to do their jobs well, without being too large a business that staff feel like numbers rather than individuals.
Caring - as a growing business we have seen our number of employees expand over the years but we work hard to make sure that everyone is appreciated individually and feels wanted and respected within the business. We look to perform regular Company events including Summer & Christmas parties, Company Sports Day, Royal Park Half Marathon, and the annual PFS Group Bake Off. We also work hard to support our staff through regular department meetings, individual catch-ups where needed, annual appraisals & our Employee Financial Support Fund which we offer to all staff which allowing them to borrow money to cover unforeseen emergency costs which can then be deducted gradually from salary payments. Our Office also has a smart but informal dress code policy to ensure everyone feels comfortable.
Hours: Monday to Friday, 8am to 5pm
PFS Group is an Equal Opportunity Employer. PFS Group does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
To view our job applicant privacy notice please go to; https://www.pfsltd.co.uk/careers/job-applicant-privacy-notice/
Job Types: Full-time, Permanent
Pay: £26,436.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Referral programme
Work Location: In person
