We are seeking an experienced Contracts Manager with an electrical bias to join our team delivering high-quality maintenance and refurbishment services within the social housing sector.
Based in Hertford, this hybrid role will involve managing electrical contracts across occupied and void properties, ensuring works are delivered safely, efficiently, and in line with client requirements, compliance standards, and agreed programmes.
The successful candidate will have strong experience managing electrical works within social housing environments, with the ability to lead teams, manage subcontractors, maintain client relationships, and drive performance across multiple contracts.
Key Responsibilities
- Manage day-to-day delivery of electrical maintenance contracts across social housing properties.
- Oversee planned, reactive, void, and compliance electrical works from instruction through to completion.
- Manage contracts to ensure works are completed safely, on time, within budget, and to a high-quality standard.
- Lead and support supervisors, electricians, subcontractors, and operational teams.
- Monitor KPIs, performance targets, productivity, quality, and customer satisfaction.
- Maintain strong working relationships with housing associations, local authorities, residents, and key stakeholders.
- Attend client meetings and provide regular updates on contract performance, progress, and issues.
- Review programmes, work schedules, costs, and resource requirements.
- Manage subcontractor performance, ensuring compliance with contractual obligations and health and safety requirements.
- Ensure all electrical works comply with current regulations, including BS 7671 requirements and relevant housing compliance standards.
- Carry out site visits, inspections, audits, and quality checks.
- Investigate complaints, defects, and service issues, ensuring timely resolutions.
- Manage variations, valuations, cost control, and contract reporting.
- Ensure all documentation, certification, and compliance records are completed accurately.
Essential Requirements
- Proven experience as a Contracts Manager, Senior Contract Manager within social housing maintenance.
- Strong electrical background with experience managing electrical works and teams.
- Experience delivering housing maintenance contracts, including voids, responsive repairs, and planned works.
- Good understanding of electrical compliance, certification, and industry regulations.
- Experience managing budgets, programmes, subcontractors, and client relationships.
- Strong leadership, communication, and organisational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Full UK driving licence.
Desirable Qualifications
- NVQ Level 3 Electrical Installation or equivalent.
- 18th Edition Wiring Regulations.
- Testing & Inspection qualification (2391 or equivalent).
- SMSTS / IOSH / NEBOSH.
- Experience working with housing associations, councils, or main contractors.
Job Type: Full-time
Pay: Up to £65,000.00 per year
Experience:
- Contract Management: 3 years (required)
- Social Housing Maintenance: 3 years (required)
- Electrician: 5 years (required)
Licence/Certification:
- NVQ in Electrical (required)
- Driving Licence (required)
Work Location: In person
