Roots of Panjab is seeking a proactive and organised Business Support Officer to provide administrative and operational support across our wholesale, retail, and sales operations. The successful candidate will play a key role in ensuring the efficient day-to-day running of the business by managing administrative processes, maintaining accurate business records, supporting customer and supplier communications, and assisting with inventory and sales documentation.
This is a paid position offering an excellent opportunity for a motivated individual to develop their career within a growing trading business.
Key Responsibilities
- Provide day-to-day administrative support to ensure the smooth operation of the business.
- Manage incoming and outgoing correspondence, including emails, telephone enquiries, supplier communications, and customer requests with professionalism.
- Maintain accurate digital and physical filing systems for invoices, purchase orders, sales records, supplier documentation, and other business records.
- Perform accurate data entry using Microsoft Office (Word, Excel, Outlook) and Google Workspace applications.
- Assist with bookkeeping activities, including processing invoices, reconciling records, and maintaining financial data using QuickBooks or similar accounting software.
- Prepare quotations, sales documentation, reports, spreadsheets, presentations, and other business documents as required.
- Coordinate appointments, meetings, deliveries, and calendars for management and operational staff.
- Support inventory administration by maintaining stock records, assisting with purchase orders, and coordinating documentation related to wholesale and retail transactions.
- Liaise with suppliers, customers, and logistics providers to ensure timely processing of orders and deliveries.
- Monitor office supplies and coordinate procurement of administrative materials when required.
- Carry out general clerical duties including scanning, photocopying, filing, and document management.
- Ensure confidential handling of business information and maintain accurate administrative records at all times.
- Provide administrative support for the company's wholesale trading, retail operations, and sales agency activities as required.
Qualifications and Skills
- Previous experience in an administrative, office support, or business support role.
- Excellent organisational and time management skills with strong attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Strong data entry skills with a high level of accuracy.
- Excellent written and verbal communication skills with professional telephone etiquette.
- Ability to prioritise multiple tasks and work effectively in a fast-paced business environment.
- Strong record-keeping and document management skills.
- Ability to work independently while contributing effectively as part of a team.
Candidates currently on PSW or Student Visa are welcome to apply.
Pay: £41,700.00 per year
Benefits:
Application question(s):
Work Location: In person
