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Branch Office Coordinator (Maternity Cover)
Full-Time | On-Site | Fixed-Term Contract (Starting ASAP until late 2027)
At CTI, our mission has always been simple: to deliver an exceptional customer experience. We're looking for an organised, proactive and people-focused Branch Office Coordinator to join our team on a maternity cover contract, starting as soon as possible and continuing until late 2027.
If you're the sort of person who colour-codes their calendar, thrives in a fast-paced environment, and enjoys being the person who keeps everything running smoothly behind the scenes, we'd love to hear from you.
About the Role
As our Branch Office Coordinator, you'll be the central point that keeps the branch operating efficiently. Working closely with internal teams, customers and suppliers, you'll ensure day-to-day operations run seamlessly while helping to maintain the positive, collaborative culture we're known for.
What You'll Do
Be the heartbeat of the branch, managing daily operations and ensuring everything runs smoothly and efficiently.
Schedule resources for Installation and Service projects.
Coordinate with internal teams and clients to ensure clear communication and effective logistics.
Maintain an organised, professional and welcoming office environment.
Support the Inside Sales team with administrative tasks and coordination.
Manage shipping and receiving activities.
Track orders and provide updates as required.
Carry out general office administration duties and provide wider business support.
What You'll Bring
Excellent organisational and multitasking skills.
Strong communication skills and a proactive approach to problem-solving.
Previous experience in office coordination, administration, customer service or operations support.
A positive attitude and a commitment to creating a supportive workplace environment.
GCSEs (or equivalent) including English and Maths.
At least 1–2 years' experience in an administrative, corporate or hospitality environment.
Proficiency in Microsoft Office and confidence working with business systems.
Why You'll Love Working Here
A Supportive Team Culture
We're proud of our collaborative environment where colleagues support one another, celebrate successes and work together to overcome challenges.
An Innovative Business
As one of the leading AV providers in the industry since 1988, we combine decades of expertise with cutting-edge technology and creative thinking.
Opportunities to Grow
We encourage personal and professional development and provide opportunities to learn, develop and build your career.
What We Offer
Competitive salary (dependent on experience).
Annual bonus opportunity linked to company and individual performance.
Generous annual leave entitlement plus bank holidays.
Company pension scheme.
Life assurance and income protection benefits.
Employee recognition programmes.
Enhanced support for significant life events.
Ongoing training and development opportunities.
A friendly, supportive and engaging working environment.
Equality, Diversity and Inclusion
CTI is an equal opportunities employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Apply Today
If you're highly organised, enjoy working with people and want to play a key role in keeping a busy branch running smoothly, we'd love to hear from you.
Apply now for this maternity cover opportunity and help us deliver exceptional experiences for our customers and colleagues alike.
