Role Summary
The UK Sales Manager will play a pivotal leadership role in supporting the delivery of Hydrotec UK's commercial objectives.
The role is responsible for leading, coaching and developing the UK Internal Sales and Administration Teams, ensuring high levels of performance, process discipline and customer service. The Sales Manager will provide operational leadership, forecasting, reporting and pipeline visibility, whilst working closely with the Head of UK Sales to deliver UK sales targets.
The successful candidate will create an environment of accountability, teamwork and continuous improvement, ensuring that CRM standards, sales processes and commercial best practice are consistently applied across the business.
Key Responsibilities
Leadership & Team Development
- Lead, coach and develop the UK Internal Sales and UK Administration teams.
- Conduct regular one-to-one reviews, development discussions and performance meetings.
- Ensure team members receive appropriate technical, commercial and systems training.
- Create a positive, high-performance culture built around accountability, teamwork and customer focus.
Sales & Commercial Management
- Support delivery of the UK sales target in conjunction with the Head of UK Sales.
- Monitor and review sales activity, pipeline development and conversion performance.
- Ensure opportunities are progressed effectively through the sales process and effective account and project sales management.
- Drive strong commercial awareness across the team, including margin protection and profitable growth.
- Support strategic sales initiatives and improvement projects.
Forecasting, CRM & Process Management
- Maintain accurate sales forecasting and reporting.
- Ensure CRM compliance and discipline across all direct reports.
- Review pipeline quality, project progression and customer engagement activities.
- Provide meaningful analysis and recommendations to support business decision making.
Customer Experience & Operational Support
- Ensure excellent levels of customer service are delivered daily.
- Support the resolution of customer issues, escalations and operational challenges.
- Work closely with Commercial, Technical, Specification, Logistics and Accounts teams.
- Ensure administration processes support efficiency.
Teamwork & Company Values
- Demonstrate Hydrotec's core values daily.
- Lead by example through professionalism, ownership and accountability.
- Promote collaboration between departments to support business objectives.
- Contribute positively towards Hydrotec's long-term growth and development.
Key Skills & Experience
Essential:
· Strong leadership, coaching and people development capability.
· Proven ability for achieving sales targets.
· Excellent organisational and time management skills.
· Strong analytical and forecasting capability.
· Experience using CRM systems and sales reporting tools.
· Excellent verbal and written sales communication skills
· Commercially aware, with strong decision-making ability and solution focused.
· Ability to work effectively across multiple departments.
· Strong attention to detail and process discipline.
Desirable
- At least 4 years experience within a sales environment.
- Advanced understanding of project sales and specification-led selling.
- Experience managing people.
- Knowledge of margin management and commercial analysis.
Performance Measures
Success within the role will be measured against:
- Achievement of UK sales targets.
- Quality and accuracy of sales forecasting.
- CRM compliance and data quality.
- Pipeline visibility and progression.
- Team performance and development.
- Customer engagement and retention.
- Quote-to-order conversion rates.
- Cross-functional collaboration and process improvement.
Additional Information - https://www.hydrotec.co.uk/
Work Location: In person
