This is an office-based Operations Administrator position with Acorn Analytical Services Ltd, an Asbestos consultancy specialising in asbestos management and statutory compliance. The role focuses on coordinating projects, supporting operational teams, managing schedules, maintaining records, and acting as a key point of contact for clients.
You'll help ensure asbestos consultancy projects run smoothly by organising site visits, tracking documentation, and supporting communication between teams, clients and technical staff.
Main Responsibilities - Project Co-ordination
- Co-ordinate the day-to-day administration of asbestos consultancy projects.
- Ensure projects are organised and progressing according to schedule.
- Support consultants, surveyors, and analysts with operational requirements.
Scheduling & Planning
- Arrange and manage site visits for surveyors, analysts, and consultants.
- Co-ordinate appointments and logistics efficiently.
- Help balance workloads and maintain schedules.
Client Communication
- Liaise with clients regarding appointments and project updates.
- Respond to enquiries via phone and email.
- Direct queries to the appropriate team members when required.
Record Management & Compliance
- Maintain accurate project records and databases.
- Manage compliance and regulatory documentation.
- Support document control processes and ensure information is up to date.
Administrative Support
- Perform data entry and general administrative tasks.
- Assist the operations team with day-to-day office activities.
- Support reporting and document preparation.
Skills & Experience Required Essential Skills
- Strong attention to detail and accuracy.
- Excellent organisational and time-management skills.
- Ability to manage multiple tasks simultaneously.
- Professional communication skills (written and verbal).
- Confidence using Microsoft Excel and other Microsoft Office applications.
Desired Experience
- Previous experience in a professional, fast-paced office environment.
- Administrative, operations, scheduling, or co-ordination experience.
- Experience handling customer or client communications.
Typical Day-to-Day Activities
A typical day might involve:
- Scheduling site visits for site staff.
- Answering client calls and emails.
- Updating project records and compliance documents.
- Processing administrative paperwork.
- Tracking project progress and deadlines.
- Supporting managers with operational planning.
This role would suit someone who:
- Enjoys organisation and planning.
- Likes coordinating people, schedules, and projects.
- Is comfortable working with spreadsheets and databases.
- Has strong administrative skills.
- Enjoys being the central point of communication between teams and clients.
- Wants experience in operations, project coordination, or office management.
- Is confident on the telephone.
Hours of work are Monday to Friday, 9.00am - 17.00pm, 35 hours per week
Pay: £24,479.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
