We are seeking a motivated and collaborative individual to join our team as a Teaching, Learning and Student Experience Administrator. This role offers an exciting opportunity to support the delivery of teaching and learning and student administration services, helping to enhance the student experience across the University. You will work within a dynamic, inclusive environment where excellent service provision and continuous improvement are central to everything we do.
You will be responsible for:
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Delivering high-quality administration across teaching, learning and student administration activities
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Supervising and coordinating work activities while acting as a key point of contact for queries
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Providing accurate information, advice and guidance to students, staff and stakeholders
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Maintaining student records and ensuring data accuracy, reporting and compliance with regulations
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Supporting events, meetings, projects and continuous service improvement initiatives
We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.
About You
We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:
Essential Criteria:
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Experience or knowledge of teaching and learning or student administration processes
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Excellent communication and customer service skills, with the ability to provide clear advice and guidance
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Strong organisational skills with the ability to manage competing priorities and meet deadlines
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Ability to work collaboratively in a team environment and support colleagues flexibly
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Good digital literacy skills and attention to detail when working with systems and data
Desirable Criteria:
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Experience of working in a higher education or large organisational environment
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Experience with student systems (e.g. Campus Solutions)
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Experience in a customer-facing role
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Experience supporting events, projects or committees
We value transferable skills and real-world experience as much as formal qualifications.
Our benefits include:
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Generous employer pension contribution
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Christmas closure across all departments outside of annual leave and bank holidays
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Purple Place employee discount platform
For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working here.
We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our https://www.staffnet.manchester.ac.uk/news/display/?id=32905.
Enquiries about the role, shortlisting and interviews
Name: Tracy Gallimore
Email Address: [email protected]
General enquiries and administrative support
[email protected]
Technical and job portal support
https://jobseekersupport.jobtrain.co.uk/support/home
This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.
Applications close at midnight on the closing date.
Further particulars (with person specification) linked below.
