Sales & Events Coordinator
About Hyatt Regency London – The Churchill
Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London's West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style.
The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace.
Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London's most sought after neighbourhoods.
Duties and responsibilities related to the Sales & Events Coordinator role
Support the Sales & Events team by coordinating enquiries, preparing proposals and ensuring a seamless client experience from initial enquiry through to event confirmation.
Build strong relationships with clients, responding promptly to enquiries and providing professional, personalised service at every stage of the booking journey.
Prepare contracts, event documentation and other administrative tasks with accuracy, ensuring all client requirements are clearly communicated.
Work collaboratively with the Sales, Groups & Events, Food & Beverage and Operations teams to support the successful planning and delivery of meetings, conferences and social events.
Maintain accurate booking information and client records using hotel systems, ensuring all details are up to date and aligned across departments.
Proactively identify opportunities to maximise revenue through upselling, cross selling and promoting the hotel's products and services.
Contribute to achieving departmental goals by delivering exceptional customer service, supporting sales initiatives and creating memorable guest experiences.
You have previous experience in a sales, events or hospitality coordination role, with a passion for delivering exceptional customer service. You are highly organised, detail oriented and confident managing multiple priorities in a fast paced environment. Excellent communication and relationship building skills are essential, and you must have excellent computer skills and be confident using hotel systems and standard Microsoft Office applications.
Benefits you will enjoy as a Sales & Events Coordinator
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Free meals on duty in our colleague restaurant
Life Assurance
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next Steps: Apply today for this Sales & Events Coordinator role and start your journey with Hyatt Hotels!
