Job Summary
We are seeking a highly organised and personable Treatment Coordinator to join our Dental team. The successful candidate will be responsible for managing patient treatment plans, coordinating appointments, and ensuring excellent patient communication. This role offers an opportunity to work within a supportive environment, contributing to the delivery of outstanding patient care. Prior TCO experience is preferred, but a positive attitude and strong organisational skills are essential. The Treatment Coordinator will play a vital role in streamlining clinic operations and enhancing patient satisfaction.
Responsibilities
- Manage patient treatment schedules, ensuring timely appointments and follow-ups
- Act as the primary point of contact for patients regarding treatment plans and queries
- Coordinate with clinical staff to facilitate smooth workflow and communication
- Maintain accurate and up-to-date patient records in accordance with data protection regulations
- Assist with administrative tasks such as filing, billing, and processing patient documentation
- Provide excellent customer service by addressing patient concerns professionally and empathetically
Qualifications
- Previous office experience is desirable, demonstrating strong organisational skills and proficiency in administrative tasks
- Excellent communication skills, both written and verbal
- Strong attention to detail with the ability to multitask effectively
- Friendly, approachable manner with a commitment to delivering exceptional patient care
- Ability to work well within a team environment and independently when required
- Proficient in basic computer applications such as MS Office (Word, Excel, Outlook)
This role provides an engaging opportunity for individuals looking to develop their career within healthcare administration while contributing positively to patient experiences.
Pay: From £25,000.00 per year
Work Location: In person
