Overview
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth administrative operations within the practice. This role offers an opportunity to work in a supportive environment where attention to detail and compassionate communication are highly valued.
Duties
- Greet patients warmly and assist with check-in procedures
- Manage appointment scheduling and cancellations efficiently
- Answer phone calls promptly and direct enquiries appropriately
- Maintain accurate patient records and update information as needed
- Handle correspondence, including emails and postal mail
- Process payments and organise billing documentation
- Ensure the reception area remains tidy, welcoming, and well-stocked
- Support administrative tasks such as filing, data entry, and document organisation
- Coordinate with medical staff to facilitate smooth daily operations
Requirements
- Previous office experience is essential, ideally within a healthcare setting
- Administrative experience demonstrating organisational skills and attention to detail
- Excellent communication skills, both written and verbal
- Proficiency in using office software such as MS Office (Word, Excel) and practice management systems
- Ability to remain calm under pressure and handle sensitive patient information discreetly
- Friendly demeanour with a professional attitude towards patients and colleagues
- Flexibility to adapt to changing priorities within a busy environment
This role is ideal for individuals who are organised, compassionate, and eager to contribute positively to patient care. Applicants should possess a strong work ethic and a genuine interest in supporting healthcare services through efficient administrative support.
Job Type: Part-time
Pay: £25,750.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
