We are looking for a reliable, organized, and friendly Part-Time Community Support Assistant to help local residents in Birmingham with administrative tasks, applications, and form completion.
The role involves assisting individuals with paperwork, online applications, document organization, and understanding administrative procedures. This is an excellent opportunity for someone who enjoys helping people and making a positive impact in the local community.
Key Responsibilities
- Assist residents with completing forms and applications.
- Help organize and review supporting documents.
- Guide clients through administrative procedures and requirements.
- Maintain accurate and confidential records.
- Communicate with local organizations, agencies, and service providers when necessary.
- Provide general administrative and customer support.
Requirements
- Good written and spoken English.
- Strong attention to detail and organizational skills.
- Basic computer skills, including email, Microsoft Word, and online forms.
- Professional, patient, and respectful approach when working with members of the public.
- Ability to handle confidential information responsibly.
Preferred Qualifications (Advantageous)
- Knowledge of UK laws, regulations, or administrative procedures.
- Experience helping people with applications, forms, or government processes.
- Law students, university students, recent graduates, or individuals studying a related subject are encouraged to apply.
- Experience in community support, customer service, administration, housing, benefits, immigration support, or public services is beneficial.
- Ability to communicate effectively with people from diverse backgrounds.
What We Offer
- Flexible part-time working hours.
- Valuable experience working with the local community.
- Supportive and friendly working environment.
- Opportunity to develop administrative and communication skills.
How to Apply
Please send your CV together with a short summary of your experience and why you are interested in the role.
Note: This position involves assisting residents with forms, applications, and administrative processes. It does not involve providing regulated legal advice unless the individual holds the appropriate qualifications and authorization.
Location: Birmingham, UK
Position: Part-Time Community Support Assistant
Start Date: Immediate / As Soon As Possible
Application Deadline: Open until filled.
Work Location: In person
