Salary: £13.75 - 13.75 per hour
Reference: 4178/1
French-Speaking Customer Service Administrator
Location: Egham
Hourly Rate: £13.75 per hour
Hours: Monday to Friday, 8:00am - 5:00pm (40 hours per week)
The Opportunity
We are seeking a confident and highly organised French-Speaking Customer Service Administrator to join a fast-paced and supportive team. This is a fantastic opportunity for someone from a similar customer service or administrative background who enjoys delivering exceptional service and supporting international clients within a professional environment.
You will play a key role in providing high-quality support to European agencies, using both French and English to communicate effectively and ensure an excellent customer experience.
What you'll be doing as the French Speaking Customer Service Administrator:
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Accurately inputting, updating, and maintaining customer records and data
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Providing professional customer support to European clients in both French and English
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Handling customer queries efficiently and ensuring a high standard of service
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Investigating court summons and supporting cost reduction processes
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Using Microsoft Office (Excel, PowerPoint, etc.) to support daily operations
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Working independently to meet productivity targets and deadlines
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Ensuring all work meets quality and compliance standards
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Providing general administrative support to the wider team where required
What we're looking for:
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Fluent in both French and English (written and spoken)
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Able to speak and translate German is desired
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Previous experience in a customer service or administrative role
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Strong organisational skills with excellent attention to detail
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Confident using Microsoft Office and general IT systems
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A proactive, reliable, and solutions-focused mindset
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Ability to work independently as well as collaboratively within a team
This role would suit someone detail-oriented and adaptable, who is confident communicating across international teams and looking to develop their career in a structured and professional environment.
Click 'Apply Now' to take the next step in your career.
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