Job reference 341659
Project Coordinator - Parcel Locker Deployment
Salary £36,004 with guaranteed pay progression, 25 days annual leave plus bank holidays, 10% annual bonus potential and company pension scheme with highly competitive contribution rates.
Permanent, Full Time.
Location: Royal Mail, Tyneside Mail Centre, Earlsway Tvte, Gateshead, NE11 0YY. Three days per week office based, two days remote.
Help deliver the future of parcel delivery across the UK.
Join Royal Mail's growing Out of Home network and play a key role in delivering one of the UK's largest parcel locker expansion programmes.
As a Project Coordinator - Parcel Locker Deployment, you'll be at the heart of our deployment operation, coordinating activities from site acquisition through to installation and activation. Working with internal teams, external suppliers and 3rd party hosts, you'll help ensure new parcel locker locations are delivered efficiently, accurately and on schedule.
About the role
- Coordinate the deployment of parcel locker locations across the UK.
- Review site information, photographs and supporting documentation to ensure locations are survey ready.
- Validate returned site surveys for accuracy, completeness and compliance before progressing to the next stage.
- Track key project milestones, including surveys, installations and activation dates.
- Manage locker activations, connectivity checks and escalation of issues where required.
- Maintain accurate project and deployment records across multiple systems.
- Build strong working relationships with internal stakeholders, suppliers and site hosts.
- Support continuous improvement by developing process guides and coordinating project activities.
About You
We're looking for a highly organised and proactive individual who enjoys working in a fast-paced environment and takes pride in delivering high-quality work.
You'll have:
- Experience in a Project Coordinator, Project Administrator, Deployment Coordinator or similar role.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and a commitment to maintaining accurate records
- Strong communication skills and the ability to build relationships with a wide range of stakeholders, internal, external 3rd Party suppliers.
- A solution-focused approach with strong problem-solving abilities.
- Confidence using multiple software systems and processes to support project delivery
- A customer-focused mindset and a willingness to continuously learn and develop.
Extra Benefits
Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave- Supportive and generous company sick pay
- Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
- Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
- Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
- Available only to permanent employees
Next Steps
The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions. We plan to hold interviews W/C 24th August 2026.
Trust is the foundation of Royal Mail We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: Tuesday 11th August 2026. Please note, this advert may close early if the appropriate number of applications has been reached.
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