Bathroom Design & Sales Consultant
Richmond | Brentford | Fulham
Design beautiful bathrooms with Industry Leading Earnings
We’re an award-winning, founder-led London retailer building the UK’s most design-led bathroom brand, with proprietary 3D and VR technology no competitor can match. Our experienced consultants earn £70k+ selling to clients who care about design and quality solutions. This role is ideal for someone developing toward a senior, high-performing consultant position with earning potential in excess of £100k
Why now
We’re in a rare window. BathroomsByDesign is scaling from three London showrooms into a national and international brand, backed by our own technology platform (KADware) and own-brand product portfolio (DMG). We’re building the senior team that will take us there. High-performing team members will have the opportunity to share in the value they help create through our Employee Share Scheme.
As we franchise nationally, there is a long-term pathway for top performers toward showroom ownership, becoming franchisees of their own BathroomsByDesign showroom with our full operational, technology and exclusive brand support behind them.
If you want to be a cog in a big machine, we’re not for you. If you want high earning potential, genuine ownership, and the tools to out-design every competitor on the high street, read on.
The role
You’ll manage the client journey with support from senior team members where needed, from first showroom visit to order confirmation, building genuine rapport, evaluating needs, designing in 3D/VR, managing the pipeline, negotiating, and closing. You’ll continue developing your design, sales and commercial skills within a high-performing team.
Projects are complex, clients are discerning, and margins matter. Everything we do is customer-centric: we don’t sell bathrooms, we help people transform how they live in their homes. You’ll be supported by a strong marketing engine, a proprietary CRM/ERP, and an After Sales team that protects your time and reputation after the sale.
What you’ll own
- Building genuine rapport with every client who walks through the door, understanding their style, lifestyle and priorities before you ever talk product
- Converting walk-in, web and trade leads into profitable, design-led sales
- Creating 3D and VR designs that sell the vision, not just the products
- Putting the customer at the centre of every decision, from first conversation to post-installation follow-up
- Protecting margin through confident, value-led negotiation
- Building long-term relationships with architects, interior designers and developers in your catchment
- Managing your pipeline rigorously in our CRM and owning your numbers
What success looks like in 12 months
- £750k+ in personal sales at 50%+ gross profit
- 90%+ positive customer reviews and a 4.8★ average rating
- Consistently hitting quarterly KPIs and bonuses
- Progressing toward Senior Consultant level, Showroom Manager, or Franchisee Owner.
What you’ll bring
- Proven track record selling considered, high-value products in a showroom or design-led environment (KBB, interiors, furniture, kitchens — all relevant)
- Natural rapport-builder. People trust you quickly, and clients come back to you
- Genuinely customer-centric mindset. You measure your success by the client’s outcome, not just the order value
- Strong commercial instincts. You defend margin without damaging the relationship
- Tech-confident. CRM discipline is second nature, and you’ll pick up our 3D/VR tools quickly
- Outstanding written and verbal communication; professional presence in front of discerning clients
- Resilience, positivity and the self-motivation to build your own pipeline
- Eagerness to learn and develop in both design and sales
Package
- Base salary: £35-40k (dependent on experience)
- Commission: 10% of gross profit, uncapped
- Realistic first-year OTE: £60–70k for strong performers; top performers earn £100k+
- Equity: Employee Share Scheme with real upside as the business scales
- Franchise pathway: Route to showroom ownership for proven top performers
- Bonuses: Quarterly and annual, tied to clear metrics
- Health & wellbeing: Vitality Health Plan, gym membership or fitness credits, Perkbox
- Pension: Company scheme
- Leave: 30 days including bank holidays, rising with service
- Development: Ongoing training in design, product and sales; Structured progression into Senior Consultant role based on performance and capability.
Hours & location
Five days per week on a seven-day rota, including one weekend day with a midweek day off. You’ll be based at one of our Richmond, Brentford or Fulham showrooms, tell us your preference at application.
How to apply
Send your CV and a short note (no more than half a page) telling us about the best sale you’ve ever made and why it mattered. Our process:
- Qualifying questions
- 20-minute intro call
- Showroom visit and face to face interview
- Short design & sales scenario presentation
- Final interview and offer
We aim to move from first call to offer within three weeks for the right person.
BathroomsByDesign is committed to building a team that reflects the diversity of the clients and communities we serve. We welcome applications from every background.
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Private medical insurance
Experience:
- Bathroom Sales: 2 years (preferred)
Work Location: In person
