Job Overview
Join our dynamic team as a Nightshift Customer Service Representative, where your energy and leadership will shine during the overnight hours! In this vital role, you will deliver exceptional guest services and ensure a positive experience for all visitors and team members. Your proactive approach and supervisory skills will help create a welcoming environment while maintaining smooth, efficient night operations. This position offers a fantastic opportunity to lead with enthusiasm and make a meaningful impact during the night shift.
Duties
- Greet guests warmly and provide outstanding customer service to ensure a positive experience.
- Oversee daily operational tasks, including opening and closing procedures, ensuring safety protocols are followed
- Maintain accurate records of incidents, and shift activities.
- Monitor checks to ensure the safety of guests and staff.
Experience
- Previous experience in customer service or hospitality roles is highly preferred
- Experience in guest services or hospitality environments that require active problem-solving and communication skills
- Strong interpersonal skills with a focus on delivering excellent guest experiences
- Ability to work independently during night hours while maintaining high energy levels and attention to detail
Join us in creating memorable experiences for our guests while leading a dedicated team through the night! We value energetic leaders who are passionate about service excellence and ready to make a difference during the overnight hours.
Pay: £13.60 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
