Futureglaze Windows is seeking a proactive and detail-oriented Office & Customer support Administrator who has excellent customer service skills to join our award-winning and expanding team. We are based in our brand new showroom and offices on the Ewenny Industrial Estate in Bridgend.
What We Are Looking For:
We are seeking a candidate who is eager to become a valued part of our team and grow with the business. Someone with excellent customer service skills and telephone manner, strong organisational skills, and a willingness to learn are essential. Full training will be provided, but candidates must be computer and phone literate and comfortable working with multiple systems.
Working Hours:
Monday to Friday, 9:00am – 5:00pm (strictly non-negotiable)
Key Responsibilities:
- Booking sales appointments and service calls
- Responding to and managing email communications
- Inputting invoices into SAGE and our internal database
- Updating and maintaining our in-house diary system
- Entering customer information into our administrative platform
- Answering incoming calls and handling customer enquiries
- Managing all aspects of service-related administration
- Scanning and organising documentation
- Supporting basic accounts administration
- Closing down completed jobs
- Processing payments
- General filing and office support and assisting customers in our showroom
- Other relevant administrative duties as required
Please email your CV to [email protected].
We kindly request no contact from recruitment agencies.
Job Type: Full-time
Pay: £30,000.00 per year
Benefits:
Work Location: In person
