Soft Services Manager
Friday 11th September 2026
ASAP
Provisional date is Week Commencing 14th September 26
Full Time Equivalent Salary of £32,147 to £35,937 plus Local Government Pension Scheme
Oasis Restore, Rochester, ME1 3YB
Full-time (Monday–Friday), with flexibility to support operational needs - 39 hours per week
*We review applications for this role on a rolling basis. We reserve the right to close this advert early if we receive a high volume of suitable applicants. Early application is encouraged.*
-
Are you passionate about making a difference in the lives of young people?
-
Do you want to be a part of a values led, driven and innovative team developing the UK’s first secure school?
We are offering an exciting opportunity for someone with practical soft facilities management skills and experience in the cleaning and facilities industry to join a dedicated cleaning service at Oasis Restore, the first secure school in England. Oasis Restore represents a revolution in youth justice: an opportunity for children within the criminal justice system to experience a restorative environment that creates the potential for them to thrive in the future. We have dual registered as a 16-19 Academy and Secure Children’s Home.
The Soft Services Manager plays a crucial leadership role within the Facilities Team, responsible for ensuring a consistently high standard of cleanliness, hygiene, and presentation across the Restore campus. You will manage, motivate and coordinate the cleaning team that has recently been brought in-house as well as those staff recently appointed, oversee cleaning schedules, uphold regulatory compliance, and ensure that all soft-services cleaning functions operate efficiently and safely.
You will act as the primary point of contact for all cleaning-related property and estates matters, liaising with internal colleagues, senior leaders, external contractors, and service providers. You will support wider Estates operations, contribute to business continuity planning, and ensure that the environment remains safe, welcoming, and conducive to the wellbeing of children, staff, visitors, and volunteers.
The role exists within a secure academy trust, benefiting from the organisational learning in governance and leadership within a national academy trust. This role reports to the Facilities Manager who has responsibility for the school’s maintenance and standards related to site and operations.
You and the team will work to support a team of specialists within education, care, and health and you will attend to all aspects of cleaning at Oasis Restore to ensure we achieve the highest quality standards in the Children's Homes Regulations and Guidance, the Social Care Common Inspection Framework and health and safety.
Oasis Restore is the country’s first secure school that is a proof-of-concept policy initiative funded by the Ministry of Justice (MoJ). Oasis Restore’s mission is to transform the life chances of children aged 12-18 years in the criminal justice system through delivering psychologically informed, integrated practice that centres on trusted, safe relationships between staff and children. Oasis Restore is a learning community that embeds hope, stability, and opportunity for children beyond the secure school. To read more about us please visit our website www.oasisrestore.org.
As a newly established subsidiary of the wider Oasis Charitable Trust, you enjoy the benefit of being part of national organisation that employs teachers, youth and community workers, volunteers and supports staff to reach their full potential. Oasis Restore is currently in the process of developing its long-term offer for staff, we are developing this in consultation with our leaders.
-
A mixture of one to one and group reflective practise, coaching & supervision sessions as well as regular line management.
-
Experience an Appraisal policy that decouples pay and performance.
-
An elected staff forum to listen to, and act on staff feedback.
-
Access to a competitive defined benefit pension scheme (either the Teachers Pensions Scheme or Local Government Pension Scheme subject to individual scheme rules).
-
33 days annual leave including bank holidays, rising to 35 days after two years.
-
Subject to meeting basic eligibility criteria, be entitled to up to 8 weeks full-pay and 18 weeks half-pay paid maternity/adoption/shared parental leave (based broadly on the NHS Employers scheme).
-
Subject to meeting basic eligibility criteria be entitled to up to 3 weeks fully paid paternity leave.
-
Paid time off to attend antenatal appointments (those staff who are either pregnant or whose partner is pregnant)
-
Have a structured and bespoke induction training plan
-
Receive the same offer of sick leave pay (based broadly on the length of service in the national ‘Green Book’ framework) from Day 1 of employment.
-
Up to 5 days discretionary paid compassionate/emergency/general leave plus further discretionary unpaid leave
-
Up to 4 weeks paid parental bereavement leave plus up to 5 days paid bereavement leave for the death of other specified close relatives.
-
Expenses and travel costs incurred as part of the working day (as appropriate, not including travel to work)
-
Access to an eye care vouchers scheme, season Ticket Loans, a cycle to work scheme and free car parking.
-
Access to a bespoke healthcare plan provided by Westfield Health.
Like what you see? Make sure you download the Application Pack and fill out our application form along with the Equal opportunities form* and submit both documents to [email protected] before the below deadline.
Please email [email protected] to arrange a confidential phone call as soon as possible.
Our aim is for children to value their time at Oasis Restore, to enjoy learning, and to leave ready to contribute to society. We acknowledge that traumatic early life experiences, adversity and exploitation negatively affect the children we serve and those around them, including the victims of their crimes. Young people placed at the secure school will need to come to terms with the consequences of their criminal behaviour: the sentence is their punishment.
Our job is to listen and understand the stories behind those actions, to support them to start making amends in whatever ways they can, and to help them build the skills they need for a positive future.
Oasis Restore, Sir Evelyn Road, Rochester, Kent ME1 3YB
