Transport Operations Administrator / Coordinator
Hours: Monday to Friday, 11:00am – 8:00pm
Starting Rate: £13.50 per hour
Job Type: Full-time
We are looking for a confident, organised and hardworking individual to join our busy Transport Operations team.
This is a fast-paced role at the heart of our day-to-day transport operation. You will be working closely with our drivers, agency drivers, customers and other members of the operations team to help ensure collections and deliveries run smoothly.
No two days are exactly the same, so we're looking for someone who can think on their feet, stay organised under pressure and confidently deal with several tasks at once.
Key Responsibilities
- Printing and processing collection and delivery jobs
- Monitoring and responding to emails throughout the day
- Communicating with employed and agency drivers
- Dealing with customer queries and providing updates
- Using our internal transport system to manage and update jobs
- Organising and coordinating trunk freight
- Ensuring drivers have the correct job information and paperwork
- Updating job details and resolving issues as they arise
- Liaising with other members of the operations team
- General transport administration and paperwork
- Helping to keep the operation organised during busy periods
What We're Looking For
This is a very busy working environment, so you will need to be comfortable working at pace and managing multiple priorities.
The ideal candidate will be:
- Highly organised with good attention to detail
- Confident communicating with drivers and customers
- Comfortable using computers, email and internal systems
- Able to multitask and prioritise effectively
- Calm and professional when dealing with problems or changes
- Able to make sensible decisions in a fast-moving environment
- Reliable, punctual and willing to work as part of a team
- Confident communicating by both telephone and email
Previous experience in transport, logistics, operations, traffic planning or a busy administrative environment would be an advantage, although training on our internal systems and processes will be provided.
Hours & Pay
Monday to Friday
11:00am – 8:00pm
Starting rate: £13.50 per hour
Please note that the working hours may change after the first few months, depending on the requirements of the operation. Any changes would be discussed with the successful candidate.
About the Role
This isn't a quiet desk-based administration position. Our operations office is busy, and priorities can change quickly throughout the day.
We're looking for someone who enjoys that type of environment — someone who can keep on top of emails, drivers, customers, paperwork and the transport system while remaining organised and professional.
If you're a strong communicator, enjoy solving problems and like being part of a busy team where your work has a direct impact on the day's operation, we'd like to hear from you.
Pay: £14.00 per hour
Benefits:
- Company pension
- Life insurance
- On-site parking
Work Location: In person
