We are currently seeking an enthusiastic, customer-focused Assistant Store Manager to join our team at Argento Forestside. This is an exciting opportunity for an experienced Supervisor ready to take the next step in their career, or an established Assistant Manager looking for a new challenge.
Location: Unit 5, Forestside Centre, Belfast, BT8 6FX
Contract: Permanent, 40 hours Per Week
Varied shift including Weekdays, evenings and weekend shifts
Salary: £28,704 per annum + monthly bonus opportunity
What We Offer
- Generous staff discount across all Argento brands
- Monthly performance-related bonus scheme
- Auto-enrolment pension
- Comprehensive training programmes and brand development opportunities
- Full ear-piercing training and certification
- Exciting company incentives throughout the year
- Career progression opportunities within a growing business
- Supportive and inclusive team culture
Join the Argento Team
Argento is one of the UK and Ireland's leading fashion jewellery retailers. Since opening our first store in Belfast in 1997, we have grown to over 25 stores nationwide alongside a thriving online business that delivers worldwide.
We are passionate about helping our customers celebrate life's special moments with beautiful jewellery and watches from world-renowned brands including Pandora, Swarovski, Olivia Burton and Nomination, alongside our exclusive in-house collections: Argento, Storie, August Woods, Over & Over and Karma.
The Opportunity
Working closely with the Store Manager, you will play a key role in driving store performance, delivering exceptional customer experiences, and leading a motivated team to achieve sales and operational goals.
As an ambassador for the Argento brand, you will lead by example, inspire your team, and create a welcoming and engaging environment for both customers and colleagues.
What You'll Be Doing
- Supporting the Store Manager with the day-to-day running of the store
- Driving sales performance and achieving store KPIs
- Delivering exceptional customer service and creating memorable customer experiences
- Coaching, motivating and developing team members to achieve their full potential
- Managing store operations, including rotas, stock control, cash handling and administration
- Acting as a keyholder, including opening and closing the store
- Ensuring visual merchandising standards are maintained in line with company expectations
- Handling customer queries and resolving issues professionally and efficiently
- Supporting recruitment, onboarding and training of new team members
- Maintaining high standards of health and safety, security and compliance
- Assisting with stock takes, promotional launches and seasonal campaigns
- Providing additional services, including ear piercing, permanent jewellery and engraving, following full company training
About You
We're looking for someone who is passionate about retail, customer service and team development.
Essential Skills & Experience
- Minimum 1 year's experience in a supervisory or management role within a fast-paced retail environment
- Proven track record of delivering excellent customer service in a high footfall environment
- Experience leading, coaching and developing teams
- Strong commercial awareness and understanding of KPI-driven retail
- Excellent communication and interpersonal skills
- Experience handling operational procedures including cash management and stock control
- Confidence using POS systems, Microsoft Office and handheld retail devices
- Ability to prioritise tasks and thrive in a busy environment
- Positive, proactive and professional attitude
Desirable
- Previous experience within jewellery, fashion, premium or luxury retail
- Experience recruiting, training and developing team members
- Knowledge of visual merchandising standards
Why Join Argento?
At Argento, our people are at the heart of everything we do. We believe in developing talent, recognising success, and creating an environment where individuals can grow their careers while delivering exceptional experiences for our customers.
If you're passionate about retail, love working with people, and are ready to lead from the front, we'd love to hear from you.
You have the opportunity to earn an additional £190 per month bonus, if the store achieves Platinum bonus.
Apply Now
Please submit your CV and a cover letter outlining your suitability for the role to [email protected].
Closing Date:Monday 13th July 2026, at 1200
Applications submitted following the closing date will not be considered.
** Previous applicants need not to apply**
Pay: £28,704.00 per month
Benefits:
- Company events
- Company pension
- Employee discount
Experience:
- supervisory or management role : 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
