Are you a tech-savvy person with a passion for helping others? We're on the lookout for an IT Support Technician to join our dynamic team! You'll be the go-to person for pro-actively monitoring systems, troubleshooting and resolving issues, and ensuring our clients' IT systems run smoothly. If you love problem-solving, have excellent communication skills, and thrive in a fast-paced environment, we want to hear from you!
What You'll Do:
- Provide exemplary support to clients via calls, tickets, and emails.
- Troubleshoot and resolve IT, website, and software issues.
- Assist in hardware configuration and remote support.
- Ensure client satisfaction with clear and friendly communication.
Must-Have:
- Proven IT support experience
- Strong Microsoft Office 365 knowledge
- Excellent communication skills
- Full UK driving license
Bonus points if you know website design and development!
This is an office based position at our Rotherham head office, and will occasionally require travel to our clients sites.
Ready to make a difference? Apply now and help us deliver exceptional IT support!
Pay: £24,000 per year pro-rata
Job Types: Part-time, Permanent
Pay: £24,000.00 per year
Benefits:
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
Application question(s):
- Do you have experience with Office 365 experience?
- This is an office based role, will you be able to commute to Rotherham?
Experience:
- Technical support: 1 year (required)
Work Location: In person