Closing date for applications is midnight Sunday 14th June 2026.
Job Overview.
The Veteran Support Driver plays an important role in aiding veterans leaving custody by providing safe, reliable transport from prison to their initial probation appointment and/or onward resettlement location. The role helps ensure veterans complete their mandatory post custody appointments and begin their re-integration back into the community.
The role is primarily a driving role which requires professionalism, reliability, good communication and interpersonal skills, and the ability to work calmly and safely with veterans who may be anxious following a period in a custodial setting and/or vulnerable and seeking support.
The role is part time at 22.5 hours per week (0.6 FTE) and the annual salary is £30,385 (pro-rata). The role will require flexibility with regards availability in order to meet operational and business need.
Duties will include and not be limited to:
- Collecting veterans on the day of release from designated prisons.
- Transport veterans to their probation appointment and/or accommodation or agreed residential location.
- Provide 121 support, information, advice and guidance to the veteran.
- Plan routes and timings to ensure all appointments are attended on time.
- Maintain regular communications with HQ designated POC regarding collections, delays or issues in accordance with charity policies and procedures.
- Maintain the cleanliness, safety and roadworthiness of the charity vehicle, reporting any defects or servicing issues to line management.
- Complete basic journey records and mileage logs.
- Complete records using CRM.
- Follow all safeguarding, lone working and health and safety procedures.
- Always maintain appropriate professional boundaries with service users.
- Report any incidents, concerns, or safeguarding issues in line with charity policies.
- Read and sign as understanding, the Risk Assessments and journey requirements 24 hours prior to collection.
- Maintain accurate records on CRM/IT systems.
- Represent Care after Combat as required and always work in line with our aims, values and plans.
- Other duties may be assigned by the CEO or senior management.
Experience
- Be a veteran, or have relevant experience working with the Armed Forces, the prison service, or a veteran's charity.
- Confident and safe driver, preferably with experience of driving in a previous role.
- Valid full and clean driver’s licence.
- Ability to work collaboratively across teams and grades.
- Able to work independently and follow procedures. Give accurate and timely information, advice and guidance.
- Strong communication skills to interact professionally with veterans and team members.
Skills
- Excellent interpersonal skills; ability to network and communicate effectively with relevant outside agencies and staff.
- Able to accept responsibility and to respond confidently and calmly when managing workload.
- Able to work on own initiative, self-motivate and progress own work to deadlines once guidelines have been set.
- Applicants must meet the minimum age requirements (aged 30 on appointment) set by our vehicle insurance policy. Proof of eligibility will be required.
- Due to restrictions within our company vehicle insurance policy, applicants must meet the insurers minimum age criteria to be authorised to drive for work purposes.
- This role involves driving company vehicles. Applicants must satisfy the eligibility criteria set by our motor insurance provider.
Applicants are asked to submit a CV and Covering Letter. Applicants who do not provide both of these documents with their application will not be shortlisted.
A full Enhanced DBS check will be conducted as part of the onboarding process.
Initial interviews will take place via Teams on Wednesday 17th June. A second round of interviews will take place in-person at our Newark Headquarters, on Friday 19th June.
Pay: £30,385.00 per year
Benefits:
Application question(s):
- Do you have the right to live and work in the UK?
Work Location: Remote
