We currently have an opportunity to join the team as a Food & Beverage Duty Manager at the Telegraph Hotel, Coventry.
About the Role
As Food & Beverage Duty Manager, you will be responsible for overseeing the day-to-day operation of our restaurant, bar, events, and breakfast services. You will lead by example, ensuring high service standards are consistently delivered while supporting, coaching, and developing the team.
The successful candidate will be a visible presence on the floor, maintaining operational excellence, driving guest satisfaction, and ensuring smooth service across all F&B areas.
Key Responsibilities
- Lead and supervise Food & Beverage operations during assigned shifts.
- Ensure exceptional guest service standards are consistently achieved.
- Support the management and development of the F&B team through coaching and training.
- Monitor service delivery and proactively resolve guest concerns.
- Assist with staff scheduling, rotas, and labour management.
- Support stock control, ordering, and inventory management.
- Ensure compliance with food safety, health & safety, and licensing regulations.
- Work closely with the kitchen and events teams to deliver seamless guest experiences.
- Drive sales opportunities and promote food, beverage, and event offerings.
- Complete daily operational checks and administrative duties as required.
- Act as Duty Manager for the hotel when required, supporting wider operational needs.
What We're Looking For
Essential
- Previous supervisory or management experience within a hotel, restaurant, bar, or hospitality environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- A passion for delivering exceptional customer service.
- Ability to work under pressure in a fast-paced environment.
- Strong organisational and problem-solving skills.
- Flexibility to work evenings, weekends, and holidays as required.
Desirable
- Experience within a hotel food and beverage operation.
- Personal Licence Holder qualification.
- Food Safety certification.
- Knowledge of stock control and labour management.
- Experience managing events, conferences, or banqueting operations.
What We Offer
- Competitive salary.
- Opportunities for career progression and professional development.
- Staff discounts on food, beverage, and hotel stays.
- Employee recognition and reward programmes.
- A supportive and collaborative working environment within a unique hospitality destination.
This role is ideal for candidates passionate about delivering outstanding hospitality experiences while demonstrating strong leadership capabilities. We welcome applications from individuals with relevant culinary or restaurant backgrounds who are eager to advance their careers in a vibrant environment.
Who are we:
An iconic building at the very heart of the city centre, the hotel evokes the famed mid-century 1950s architecture of Coventry and will be a reflection of its former life as a thriving newspaper and printer works. It will feature 88 air-conditioned bedrooms, several of which will be duplex penthouse suites, as well as a stylish restaurant in a glazed courtyard, meeting, event and conference space, alongside a rooftop bar overlooking Belgrade Square.
Benefits:
At Bespoke Hotels, our people are our biggest asset. We focus on their engagement and individual development, working with their natural strengths and supporting their education from a commercial perspective. Pathways are created so our people know the direction their careers will head. Great hospitality can only be delivered by a happy engaged team, so this is at the heart of our culture.
As such, we are able to offer a competitive salary, ample scope for further training and personal development, as well as discounted hotel stays for you, your family and friends.
More about us:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.
We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Pay: £28,000.00 per year
Benefits:
- Discounted or free food
- On-site parking
Ability to commute/relocate:
- Coventry CV1 1GU: reliably commute or plan to relocate before starting work (preferred)
Licence/Certification:
- Personal Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
