Jane Lewis | Part of Active Care Group
Jane Lewis is a trusted healthcare and social care staffing provider delivering workforce solutions to healthcare organisations across the UK. As part of Active Care Group, we are dedicated to providing exceptional service, supporting our workforce, and helping our clients deliver outstanding care.
We are seeking an experienced Branch Manager to lead our Edinburgh branch, driving business performance, developing high-performing teams, and delivering exceptional service to our clients and candidates.
The Opportunity
Reporting to the Operations Director, the Branch Manager will be responsible for the overall leadership and performance of the Edinburgh branch. You will lead a team of recruitment professionals, drive business development, ensure operational excellence, and deliver sustainable growth while maintaining the highest standards of compliance and customer service.
In addition to leading the commercial and operational performance of the Edinburgh branch, you will act as the Registered Manager for our Care Inspectorate-registered nurse staffing service in Scotland. You will provide clinical leadership and governance, ensuring the service operates in full compliance with Care Inspectorate requirements, maintaining the highest standards of quality, safety and regulatory compliance.
Where you'll be working:
This is a full time position based in our Edinburgh Office.
What you'll be doing:
- Lead the day-to-day operations of the Edinburgh branch, ensuring strong financial and operational performance.
- Drive business development activity, identifying new opportunities and strengthening existing client relationships.
- Lead, coach, motivate and develop a high-performing recruitment team, creating a positive and results-focused culture.
- Deliver branch sales, margin and profitability targets through effective planning and performance management.
- Ensure exceptional service delivery for clients, candidates and healthcare workers.
- Monitor branch KPIs, implementing improvement plans to maximise productivity and performance.
- Ensure full compliance with all regulatory, contractual and company standards.
- Build strong relationships with healthcare providers, commissioners and key stakeholders across the region.
- Support the recruitment, onboarding and development of branch colleagues.
- Work collaboratively with regional leadership and support functions to achieve business objectives and contribute to the continued growth of Jane Lewis.
- Act as the Registered Manager for our Care Inspectorate-registered nurse staffing service, ensuring ongoing compliance with regulatory requirements.
- Maintain robust clinical governance processes, including incident management, audits, quality assurance and continuous improvement.
- Ensure all nursing staff meet professional registration, compliance and competency requirements.
- Lead Care Inspectorate inspections and regulatory engagement, ensuring all statutory notifications and reporting requirements are met.
What you'll have:
- Registered Nurse with current NMC registration and an active PIN.
- Eligible to be the Registered Manager for a Care Inspectorate-registered nurse staffing service.
- Previous management experience within healthcare recruitment, healthcare staffing or a regulated healthcare service.
- Proven track record of delivering sales growth, business development and financial performance.
- Strong understanding of clinical governance, quality assurance and healthcare regulation.
- Knowledge of Care Inspectorate standards and Scottish Health and Social Care Standards would be highly desirable.
- Strong leadership, coaching and people development skills.
- Excellent relationship-building and stakeholder management experience.
- Commercial awareness with the ability to balance operational performance with regulatory compliance.
- Excellent communication, organisational and problem-solving skills.
- A proactive, resilient and solutions-focused approach.
