Job Advert
The role at a glance
Technology is central to HBNL, covering corporate IT, our OSS/BSS platforms and the ISP production network that keeps the business running and our customers connected to an excellent service.
As we continue to scale across Scotland, we are looking to recruit a deeply technical individual contributor who builds and runs technology across HBNL and pivots as priorities shift. The role covers operational tooling, documentation, server, platform and infrastructure work, hands-on cybersecurity and acts as the technical contact across the technology team and outsourced service providers (NOC and corporate IT). This role becomes subject matter expert in all aspects of technology across the business, ensuring technology is used as an enabler to facilitate the business. As new or updated platforms are rolled out across the business the individual will participate in user acceptance testing (UAT) ensuring a successful rollout.
This role is ideal for someone who thrives in a fast-growing IT or telecoms environments and is passionate about technology, operational excellence, and stakeholder management.
What you’ll do
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Build and run the operational tooling across the business.
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Carry out server and infrastructure work (Proxmox, hardening, monitoring integration) and maintain technical documentation.
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Deliver hands-on cybersecurity improvements: hardening, remediation and security tooling.
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Carry out user acceptance testing (UAT) with timely, structured testing and provide support to other teams in the business to ensure successful platform deployment.
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Act as technical point of contact across outsourced service providers (NOC and corporate IT).
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Pick up wider technical tasks as priorities change.
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Participate in and support the change management process, ensuring changes are thoroughly peer reviewed.
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Identify and pilot practical AI tooling — automating operational workflows, documentation and log/alert triage — to improve efficiency across the business.
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Apply AI responsibly within HBNL's security and data-governance standards, assessing tools for risk before adoption and sharing best practice.
What you’ll bring
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Have worked in corporate IT, NOC or ISP/altnet businesses.
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Solid understanding of some or all the following technologies: server and virtualisation platforms (Proxmox, VMware or Hyper-V); Linux and Windows server administration; networking fundamentals (TCP/IP, DNS, DHCP, firewalling); cybersecurity hardening and monitoring; scripting and automation (e.g. Bash, Python or PowerShell).
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A practical, hands-on interest in applying AI to real-world technology problems — using AI tools to automate workflows, accelerate documentation and improve operational efficiency, while staying mindful of security and data-governance considerations.
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Ability to work autonomously and manage own workload efficiently.
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You’ll have a fantastic attitude, be naturally curious and have a relentless drive to make things better.
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Experience working within structured change-management and peer-review processes.
