Here at The Yew Tree Inn, we are looking for an experienced and personable Senior Supervisor/Assistant Manager to join our independent country pub. This is an exciting opportunity for someone who takes pride in delivering outstanding guest experiences, enjoys leading from the front, and wants to be part of a business where quality, service and people are at the heart of everything we do.
As an independent venue, we don't believe in a one-size-fits-all approach. We value personality, initiative and genuine hospitality, giving our team the opportunity to make a real impact every day.
About the Role
This is a hands-on operational position. You'll spend the majority of your time on the restaurant and bar floor, ensuring every guest receives a warm welcome and exceptional service while supporting and developing the team around you.
Unlike many management roles, this position involves very little administration, making it perfect for someone who enjoys being actively involved in service rather than spending their day behind a computer.
This is a permanent contract for 30- 45 hours per week (candidate-dependent), with flexibility to work evenings, weekends, and bank holidays in line with the needs of the business.
Working closely with the General Manager, you'll help maintain the high standards our guests have come to expect while fostering a positive, supportive and professional working environment.
What We're Looking For
We're seeking someone who:
- Has a minimum of supervisory experience within a quality hospitality environment.
- Has previous management experience (preferred but not essential).
- Leads by example with confidence, professionalism and integrity.
- Is approachable, supportive and earns the respect of both colleagues and guests.
- Thrives in a fast-paced environment while remaining calm under pressure.
- Has a genuine passion for hospitality and attention to detail.
- Takes pride in maintaining consistently high standards of service and presentation.
- Enjoys coaching and motivating others to reach their potential.
- Understands that memorable guest experiences are created through teamwork.
What You'll Be Doing
- Leading service across the restaurant and bar, ensuring smooth day-to-day operations.
- Supporting, motivating and developing the front-of-house team.
- Delivering warm, genuine and attentive hospitality to every guest.
- Maintaining exceptional standards of cleanliness, presentation and compliance.
- Supporting the General Manager in achieving operational excellence and driving a positive team culture.
- Taking ownership of guest feedback and resolving issues with confidence and professionalism.
What We Offer
- £14.00 per hour.
- Permanent contract – 30- 45 hours per week (candidate-dependent).
- Average gratuities of £2 per hour
- The opportunity to work in a respected independent country pub where quality comes first.
- A supportive management team that values your ideas and contributions.
- Ongoing training and genuine opportunities for career progression.
- Staff discounts and additional company benefits.
- The chance to be part of a passionate team committed to creating memorable experiences for every guest.
If you're an ambitious hospitality professional who enjoys leading from the front, values genuine service and wants to build your career within an independent business that takes pride in doing things properly, we'd love to hear from you.
Apply today with your CV and a short cover letter telling us why you'd be a great fit for our team.
Pay: From £14.00 per hour
Benefits:
- Discounted or free food
- Free parking
- On-site parking
Work Location: In person
