Project Lead - Live event production

EC Group -
London

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Job details

Benefits

Annual leave

Qualifications

Leadership

Full job description

Make the extraordinary, everlasting — with us.

At Event Concept, we craft extraordinary experiences that leave a lasting impression — not just for our clients, but for our people too. We blend the big ideas of a creative agency with the meticulous execution of a production company, bringing bold, imaginative events to life.

We’re collaborative, down-to-earth, and serious about delivering quality — all while finding time for lightness and fun. If you’re someone who’s curious, adaptable and excited to do meaningful work with a team that’s got your back, we’d love to hear from you.

About the Role

We’re on the lookout for a Project Lead to join our team. Reporting into our Director of Events, you will bring an in-depth and senior production experience to the team. You will take strategic ownership of key client projects and venue portfolios, leading a team to deliver exceptional work across a broad range of projects.

You will be responsible for ensuring our clients receive consistent excellence, capitalising on new business opportunities, mentoring and coaching your team, and reporting on key commercial performance. With a strong balance of strategic oversight and hands-on leadership, you’ll play a central role in driving production and delivery excellence and shaping long-term client success.

Who are you?

You have 6+ years’ experience in the events industry, with extensive production and UK venue knowledge, with a focus on London.

You are a true triple threat: this role requires balancing commercial, creative production and project management responsibilities.

You’re a people person. You use your well-honed skills to know exactly what is going on in your portfolio, and you can predict and proactively manage the ever-evolving needs of your clients and your team.

You will be a figurehead and lead from the front in the project management department, overseeing the delivery of some of our largest and most complex projects.

You’re an experienced event professional, you’ve faced most challenges, and you’re not fazed by those you’ve yet to face.

You’re a natural line manager. You know and understand that your success and your team's success are intrinsically linked.

You’re cool, calm and collected. You’re the person people come to for answers, and you leave them feeling confident and focused.

You’re adept at training, mentoring, and upskilling more junior team members. You’re patient and a good teacher.

You have extensive client-facing experience and have managed, and developed multiple large accounts.

You have excellent attention to detail and extensive experience in event production.

You are passionate about creating a wonderful employee experience and actively collaborate with other teams to create harmony and share best practices.

You enjoy pitching for new business and are adept at managing a pitch team including designers, and production. You are experienced in interrogating briefs, providing strategic recommendations, writing tight creative briefs that push boundaries, and pulling together innovative pitch proposals.

You can confidently communicate with stakeholders of all levels, and you don’t leave people wondering what’s going on. Open communication is at the heart of your working style.

You’re happy to share ideas for new initiatives and ways of working cross-departmentally, and equally happy to hear other people’s ideas.

You champion process and lead by example so that others are inspired to follow suit.

You are always professional, leading by example. Colleagues should look up to and be inspired by you.

Sustainability matters to you. We’ve committed to our 2030 Pledge, and we’ll expect you to come on that journey with us.

Day-to-day responsibilities:

Event delivery

Spearhead the end-to-end process of delivery of our production work. Taking client briefs and leading on responses, running pre-production processes and delivering on site.

Working in collaboration with the Design, Technical, Scenic, Floral, Warehouse, Operations and logistics teams to ensure all project requirements are tracked and run seamlessly.

Shaping briefs for internal teams to ensure our clients’ needs are met; along with sourcing and briefing 3rd party suppliers where necessary.

Producing responses to clients, either creative proposals or quotations.

Attending site visits and guiding clients and internal teams with your production expertise.

Running production meetings, ultimately owning the detail and being accountable for the delivery of your projects.

Working alongside our technical and scenic project managers to ensure on-site teams are fully briefed

Being the clients main point of contact throughout the delivery on site.

Commercial

Ensure our budgets are competitive and commercially sound – offering excellent value to our clients, whilst meeting internal targets

Regularly reporting to the Director of Events on revenue, profit, conversion rates and other key metrics against targets for you and your team

Driving the relationship with venues within your portfolio alongside the Partnerships team in order to secure a healthy pipeline of work.

Ensure all projects are reconciled accurately and promptly

Responsible for reconciliation on projects, ensuring costs are allocated in R2 and that any additional charges to the client are communicated in a timely manner to the relevant internal stakeholders

Departmental leadership and client management

Build strong relationships with our existing clients, working with the Growth team to map out strategic account plans to stimulate growth

Supporting the Director of Events in managing incoming projects, ensuring they’re qualified and assigned within your team appropriately.

Responding to our larger RFPs and providing robust responses to pitches and proposals

Manage the workload of your team, identifying where and when additional support may be required

Manage your portfolio pipeline – your finger is on the pulse, and you’ve got an idea what’s happening with each and every one of your and your team's projects

Ensuring client feedback is actively gathered and working with the Director of Events and your team to work out what’s gone wrong if we haven’t scored a 10 out of 10, and use the learnings to shape future processes.

Team & Line Management Responsibilities

Spending time with your team going over decks, drawings, plans, proposals, and generally being their ‘go-to’ for any questions they may have, professional or personal

Collaboration with other internal departments

Regular 1-2-1s and open dialogue, ensuring your report feels supported and has a clear understanding of their roles, responsibilities and measures of success

Following internal people processes such as probation reviews and annual appraisals, ensuring timely responses and ensuring engagement in internal surveys.

Being an active and engaged member of the Line Manager community including attending Line Manger meetings and forums and keeping a close eye on the Line Manager teams channels to ensure you are informed of the latest updates from the people team and cascading messages to your reports.

Engaging in recruitment for hiring within your team, acting as the Hiring Manger where appropriate and following our standard people processes.

Leading in onboarding new team members and collaborating with the People Team to ensure learning plans, required training and support structures are in place.

Taking an active interest in your team's health and wellbeing, monitoring workload and reaching out to the People team for support where needed.

Playing an active role in managing any issues with performance or conduct.

Living our values and leading by example

Process & Governance

Working with the Operations Director to ensure health and safety processes are complied with. You’ll be a champion for RAMS and HSE and ensure none of it gets dropped when we are busy.

Working closely with the People Team to champion our people processes within the Account Management team.

What It’s Like at EC

At EC, we’re a team of doers, dreamers, and down-to-earth collaborators. We thrive on creativity, care deeply about the details, and always have each other’s backs. With hybrid working, generous time off, wellbeing support, and a culture that champions your voice, your growth, and your whole self — it’s more than just a job. It’s a place to thrive.
Check out our Culture & Values

Ready to Apply?

If this role excites you but you’re not sure you meet every requirement - we still want to hear from you. We believe in potential and are always open to people who bring passion, integrity, and a fresh perspective.
Hit “Apply” and share your CV. Need any adjustments to make the process more accessible? Just let us know — we’re happy to support you.

Our Hiring Process

While the steps may vary by role, here’s what you can generally expect:

A short Teams call to say hello
A task or survey to understand how you work
A face-to-face interview with your future team
A culture conversation to make sure it’s a match both ways

We’ll keep you updated at every stage and do our best to make the process smooth, transparent, and welcoming.

Your voice. Your growth. Your experience. #YourEC

Apply Now

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