Job Title: Pharmacy Counter Assistant
Location: Browns Pharmacy Healthcare, Perth, Scotland
Position Type: Full Time & Part Time posts
Meets National Minimum Wage Requirements
About Browns Pharmacy Healthcare:
Browns Pharmacy Healthcare is a trusted and community-focused pharmacy located in the heart of Perth, Scotland. Our mission is to provide exceptional healthcare services and support to our customers, ensuring their well-being and overall health. We are currently seeking a dedicated and customer-oriented Pharmacy Counter Assistant to join our team and contribute to our commitment to delivering top-notch pharmaceutical care.
Position Overview:
As a Pharmacy Counter Assistant at Browns Pharmacy Healthcare, you will play a vital role in providing essential services to our customers, assisting the pharmacy team in day-to-day operations. You will be the first point of contact for many of our customers, ensuring they receive outstanding service and support. This position offers an excellent opportunity for growth in the pharmacy field.
Key Responsibilities:
- Greet and assist customers promptly and professionally, providing a friendly and welcoming atmosphere.
- Handle customer inquiries, prescription drop-offs, and collections while maintaining confidentiality and adhering to pharmacy regulations.
- Handle over-the-counter (OTC) medication sales, offering guidance and information on product selection.
- Maintain a clean and organised pharmacy area, ensuring compliance with health and safety regulations.
- Perform stock management, including inventory checks, restocking shelves, and reporting shortages.
- Process and manage prescription orders accurately.
- Operate the cash register and handle financial transactions accurately, ensuring adherence to payment procedures.
- Offer basic healthcare advice and refer customers to the pharmacist for more complex inquiries.
- Provide support in promoting health and wellness initiatives, such as flu vaccination programs or smoking cessation efforts.
- Participate in continuous training and development to stay current with pharmaceutical regulations and best practices.
Qualifications:
- Previous experience in a customer service role, preferably in a pharmacy or healthcare setting but not essential.
- Excellent interpersonal and communication skills, with a strong focus on customer service.
- Basic knowledge of pharmaceutical terminology and medications is advantageous but not mandatory.
- Attention to detail, strong organisational skills, and the ability to multitask.
- Ability to work well in a team and follow direction from pharmacists.
- A commitment to maintaining patient confidentiality and adhering to pharmacy regulations.
- Flexibility to work a variety of days, including every second Saturday.
Benefits:
- Training and development opportunities in the pharmacy field.
- A supportive and friendly working environment.
- Employee discounts on over-the-counter products.
- Contribution to the health and well-being of the local community.
How to Apply:
If you are a dedicated, customer-focused individual with a passion for helping others and interested in launching or continuing your career in pharmacy, please submit your CV and a cover letter outlining your relevant experience and motivation for joining Browns Pharmacy Healthcare.
Structured training will be provided, unless you can provide proof of official pharmacy assistant training.
Job Types: Full-time, Permanent
Pay: From £12.75 per hour
Benefits:
Work Location: In person
