The Department of Anaesthetics in Carmarthenshire is seeking a Service Support Manager to join the administration team supporting the Service.
This is a challenging role, based in Glangwili General Hospital working directly with a large medical workforce who work across two hospital locations and the post holder must be able to work autonomously with minimum levels of supervision.
The post holder will provide a comprehensive support to the Service Delivery Manager, Clinical leadership and Service Manager across day-to-day operational management, and liaising on matters regarding staffing, payroll, changes of circumstances, E-rostering, absence management. The role also provides a full administrative service to the Service Delivery Manager and Clinical Leads, including oversight of rosters, diaries, meetings, clinical incidents, collating information / documents as required.
Enquiries on the role are welcome. Please contact Diane Knight or Judith Perry for further information or for an informal chat.
[email protected]
[email protected]
The Service Support Manager in Anaesthetics will provide comprehensive administrative support to the Service Delivery and Clinical Lead teams. The role will specifically focus on:
Collaboration with leads and staff across multiple areas including electronic rosters, managing absences and emergent concerns, as well as supporting effective and efficient daily operational service function and activity.
Establish and maintain effective relationships with all members of the anaesthetic team, the wider clinicians group and Health Board colleagues.
Management of information systems supporting the service function – e.g. electronic rotas, WPAS, Microsoft platforms.
The role requires an ability to work independently and as part of a team, together with excellent communication and organisational skills to prioritise work, meet deadlines and work under pressure.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh, whilst not essential, is desirable for this post.
Interviews will be held on 22/07/2026.
