Job Summary
We are looking for an enthusiastic and motivated Receptionist to join our reception team to provide support to the doctors, health professionals and management team.
The post holder will need to be confident, organised, have an ability to multitask and have excellent communication skills.
PLEASE NOTE, this role is working over 3 days Monday-Wednesday. Hours would be:
Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 -13:30
Employee must be able to cover holiday and sickness.
Job Responsibilities:
- Dealing with a high demand of telephone enquiries
- Booking patient appointments
- Greeting patients at the front desk
- Monitor emails, workflow and tasks
- Be able to operate our clinical computer system - SystmOne
- Ensuring that medical records are updated
- Flexibility in working overtime and covering sickness
- Maintain your own professional development
This list is neither exhaustive nor exclusive.
Essential skills:
- Educated to GCSE level or equivalent
- Customer service qualification or equivalent
- Experience of working within a GP practice
- Knowledge of SystmOne clinical system
- High level of written and oral communication skills
- Computer literate
- Excellent organisational skills and ability to prioritise work.
- Ability to maintain strict confidentiality
- Ability to work flexibly as part of a team and independently
Benefits:
- NHS pension
- Free onsite parking
- Electric car charging
- Uniform
- Company events
- Discount at Cornwall Medical Group
- 28 days of annual leave pro rata plus bank holidays
- Sick Pay
- Health Shield Cash Plan
This role is subject to a Disclosure and Barring Service Check.
Please note the job may be closed earlier if we find the right candidate.
Job Types: Part-time, Permanent
Pay: £12.94 per hour
Benefits:
Work Location: In person
