This is a part-time 16 hours per week (2 days).
You must be 18 years or older to apply for this role.
The role will involve regular weekend working
You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team.
Our shops are the face of the charity, seeing supporters and raising vital funds to support local patients and their families, every single day – and you can be part of it.
Whether you’re looking to grow your retail experience, be part of the sustainable retail industry, play an important role in your local community or supplement your income, we have a fantastic opportunity for you to be part of the team at our busy Furniture Showroom in Broadfields, Aylesbury.
Join our busy and friendly retail team as a Showroom Sales Assistant and play your part in growing our retail income so we can continue to support patients across Buckinghamshire with life-limiting illnesses.
Key Accountabilities
- To support the Showroom Manager and Assistant Managers to deliver an excellent retail offer for the local community.
- Assist in achieving agreed income targets – sales, Gift Aid and Hospice Lottery.
- Help to promote a happy and productive working environment for the volunteers.
- Ensure that a standard of excellence is maintained at all times with regard to customer service.
- Receive all donated goods with gratitude and appreciation, ensuring that Gift Aid is promoted and that Gift Aid stock is managed in line with HMRC guidelines.
- Actively maintain a safe working environment, ensuring the safety of yourself, volunteers, staff, customers, donors and visitors
- At all times, safeguard the Charity’s reputation by working in a professional manner and personifying the Charity’s values.
Additional Information
- This job description is not intended to be a complete list of responsibilities. To meet the ever changing needs of the Charity you may be required to perform other duties within your capacity and competence.
Job Experience, Skills & Qualifications
- Experience of working as part of a team in charity or furniture retail.
- Experience of working in a customer facing environment.
- Ability to deal with situations with professionalism and without judgement.
- Physically fit and able to lift and carry large quantities of donations of stock, waste and recycling on a daily basis. Please note that this Showroom has two floors and is very large.
- Demonstrable positive, solution-focused, ‘can-do’ attitude
- Applicants for this role need to be aged 18 or over. This role involves the supervision of volunteers, and in order to adhere to our safeguarding policies, all staff employed by FNHC Shops in supervisory roles need to be over 18.
Employee Benefits
We offer interesting and varied roles, believe in empowerment, and offering you a competitive salary and opportunities for development and training. You will be joining a supportive culture that encourages a healthy work-life balance and you’ll be part of a positive and friendly Retail team.
Workplace pension – up to 6% ER contribution
108 hours annual leave (which is 5 weeks holiday plus statutory holidays pro rata)
Generous company sick pay allowance
Employee Assistance Programme (including counselling)
Smart Health & well-being services (including access to online GP)
Life assurance policy
Job Types: Part-time, Permanent
Pay: £10,676.02 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Work Location: In person
