Ref Number
B04-07597
Professional Expertise
HR and Wellbeing
Department
UCL BEAMS (B04)
Location
London
Working Pattern
Full time
Salary
£43,981-£52,586
Contract Type
Fixed-term
Working Type
Hybrid
Available for Secondment
Yes
Closing Date
23-Aug-2026
The Institute for Innovation and Public Purpose (IIPP) is a department within UCL and part of The Bartlett faculty, known internationally for its radical thinking about space, design and sustainability.
The work of the UCL Institute for Innovation and Public Purpose (IIPP) is influencing global policy decisions and creating new policy collaborations to deliver public value-driven innovations.
IIPP is founded and directed by Mariana Mazzucato, who holds the Chair in the Economics of Innovation and Public Value. The Deputy Director’s of IIPP are Rainer Kattel is Professor of Innovation and Public Governance and David Eaves Associate Professor of Digital Government. Our team brings together an interdisciplinary group of cutting-edge academics and practitioners with global experience.
The mission of IIPP is to change how public value is imagined, practiced and evaluated to tackle societal challenges—and, by doing this, deliver economic growth that is innovation-led, sustainable and inclusive.
This role is responsible for overseeing the effective and efficient delivery of operational processes across research HR administration, finance, and Health & Safety (T100). It supports the Head of Operations in ensuring the smooth running of the Directorate, enabling academic and research staff to achieve their objectives.
The role provides comprehensive operations and resourcing support across the Institute, ensuring full compliance with policies and procedures. It includes line management of two Operations Administrators, promoting strong and collaborative working relationships, and proactively identifying and escalating any potential people-related issues.
You'll be an experienced operations or HR professional who thrives in a fast-paced, collaborative environment and enjoys making processes more efficient. Highly organised and proactive, you're confident managing a broad range of operational responsibilities across HR, finance, compliance and administration, while maintaining exceptional attention to detail.
You're a natural relationship builder with excellent communication skills, able to advise and support managers, interpret policies, and handle sensitive issues with professionalism and discretion. Comfortable working independently and using your initiative, you're equally happy leading a small team, managing competing priorities, and contributing to wider organisational improvements.
You'll bring a strong understanding of HR processes and employment practices, a commitment to delivering an excellent staff and candidate experience, and a passion for continuous improvement. If you're motivated by enabling others to succeed, value inclusivity and collaboration, and enjoy working in a purpose-driven organisation, we'd love to hear from you.
As well as the exciting opportunities this role presents, we also offer some great benefits, some of which are below:
- 41 Days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
Our Faculty holds an Athena SWAN Silver award, in recognition of our commitment and demonstrable impact in advancing gender equality.
You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/
