Job Description
Job Title: Female Complex Healthcare Assistant (Driver Required)
Location: Hitchin
Employer: KASE Care
Hours: Full-day shifts, Monday to Sunday (shift patterns to be agreed; flexibility required)
Salary: £14.50 per hour during probation. Pay increase considered upon successful completion of probation.
About the Role
KASE Care is seeking a compassionate, proactive, and reliable Female Complex Healthcare Assistant to join our dedicated team supporting a female service user living in Hitchin.
Our client is a mother of three with a spinal cord injury, who uses a wheelchair and follows a highly active physiotherapy regime as part of her daily routine. Care includes post-physiotherapy support, personal care, catheter care, mobility assistance, nutrition, and medication management.
You will be working full-day shifts alongside the client and her family, supporting both her care needs and ensuring a safe, dignified, and professional level of service within her home environment.
This is a rewarding opportunity to support a vibrant, motivated individual, while becoming an important part of her existing care team.
Key Responsibilities
- Deliver high-quality personal care, including washing, dressing, and toileting.
- Provide catheter care and monitor for signs of infection or complications.
- Assist with nutrition and hydration, including meal preparation and encouragement as required.
- Administer prescribed medications in line with the care plan and company policy.
- Support moving and handling tasks safely, particularly following physiotherapy sessions (hoists, slide sheets, and other equipment used).
- Liaise and work closely with the wider care team to ensure smooth and coordinated delivery of care.
- Maintain accurate and professional care documentation.
- Promote the client’s independence, dignity, and family involvement at all times.
- Safely drive and support with transport as part of daily care requirements.
About You
- Must be female (genuine occupational requirement as per Schedule 9, Equality Act 2010).
- Full UK driving licence and access to a vehicle required.
- Previous experience in complex care, spinal injury support, or mobility assistance is highly desirable.
- Moving and handling experience is essential.
- Kind, respectful, and positive attitude.
- Comfortable working within a family home environment with children and a family dog.
- Excellent communication and teamwork skills.
- Enhanced DBS check (or willingness to obtain one).
- Right to work in the UK (no sponsorship available).
Additional Information
- Full-day shifts across Monday to Sunday. Flexibility is essential to meet the client’s care needs.
- This role offers the potential to grow into long-term days and nights, depending on performance and integration into the team.
Mandatory Induction Training
All successful candidates must attend a 2-day mandatory induction at our Head Office in Loughton, IG10 4BL.
- Induction runs during the first full week of each month.
- It must be attended in full within the same week (cannot be split across months).
- Training includes moving and handling, first aid, company procedures, and CQC compliance.
Benefits
- Competitive hourly rates.
- Ongoing training and professional development.
- Supportive team and management structure.
- Clear opportunities for career progression within KASE Care.
Job Types: Full-time, Part-time, Zero hours contract
Pay: £14.50 per hour
Expected hours: 15.0 – 45.0 per week
Application question(s):
- Are you comfortable with Dogs?
- Are you family orientated?
- Do you have a valid drivers license?
- Do you have access to your own car?
Experience:
- moving and handling: 1 year (preferred)
- Bowel management: 1 year (preferred)
- Autonomic dysreflexia: 1 year (preferred)
- spinal cord injury's: 1 year (preferred)
- cough assist: 1 year (preferred)
Licence/Certification:
- UK Driving Licence (required)
Work Location: In person
