Overview
Gissah is a prestigious luxury fragrance house, renowned for storytelling through scent and its Arabian perfumery. As part of our UK expansion, we have opened our first flagship store on Oxford Street, and are seeking experienced and passionate Fragrance Advisors to join our team and represent the brand. The ideal candidate will possess excellent communication skills, a passion for fragrace, and the ability to engage with diverse customers. This role offers an exciting opportunity to develop your career within a vibrant retail environment, providing exceptional service and creating positive shopping experiences.
Duties
- Greet customers warmly and provide attentive assistance throughout their shopping experience
- Offer product information and recommendations tailored to customer needs
- Engage in upselling techniques to maximise sales opportunities while maintaining excellent customer service standards
- Maintain visual merchandising standards to ensure attractive product displays that enhance the shopping environment
- Process transactions accurately using the point-of-sale system, including handling cash and card payments
- Manage stock levels by organising and replenishing merchandise on the shop floor
- Assist with inventory counts and stock organisation to support efficient store operations
- Provide courteous phone etiquette when responding to customer inquiries or follow-up calls
- Support team members with organisational tasks as needed
Skills
- 1-3 years' experience in luxury retail, beauty or fashion
- Fluency in English
- Strong communication skills with the ability to connect effectively with diverse customers
- Organised with excellent time management skills to prioritise tasks efficiently during busy periods
- Basic maths skills for handling transactions and stock management
- Knowledge of merchandising principles to create appealing displays that attract customers
- Ability to demonstrate good phone etiquette when engaging with clients over the phone
- Proven ability in upselling techniques that enhance sales performance without compromising customer satisfaction
- Organisational skills necessary for maintaining an orderly retail environment and managing multiple responsibilities simultaneously
What We Offer
- Competitive pay (£12.81 - £14 per hour based on experience)
- Part-time and full-time positions available (20-45 hours)
- Monthly performance bonuses/commissions based on sales targets
- Training and development with a growing luxury brand
Apply now to join Gissah's Oxford Street flagship and become part of an exciting luxury fragrance environment.
Job Types: Full-time, Part-time, Permanent
Pay: £12.81-£14.00 per hour
Experience:
- fragrance: 2 years (preferred)
Work Location: In person
