Join our expanding team as a Crisis Support Worker (Bank) by the end of November 2026 and receive a £200 onboarding bonus payment!*
Do you have what it takes to support in a crisis? Join our team and be the steady hand for a person in need
Job Title: Crisis Support Worker (Bank)
Location: Various across Norfolk, Suffolk, Essex and Cambridgeshire
Salary: £16.25 per hour plus enhancements for weekends, nights and bank holidays (up to £26.25 per hour).
Contract Type: Bank / Casual / Zero hours
Working Pattern: All shifts are 12.5 hours
About You:
As a Crisis Support Worker, you will provide dedicated support to young people with severe challenging behaviours typically in residential settings, either as single occupancy, or dual/multiple occupancy.
You will need to be resilient, patient, committed and passionate about providing care to those often at their most vulnerable time in their lives.
Working as a team, you will provide effective and consistent support for young people working provide world class caring outcomes to the most vulnerable, whilst ensuring safeguarding is at the heart of everything you do.
Requirements:
To apply for our Crisis Support Worker role, you will need:
- At least 8 months experience as a support worker, health care assistant, or similar, working with significant challenging behaviour. This will be in either secure or residential settings
- Be certified and have significant experience in intervention training (such as PMVA)
- A strong knowledge of relevant legislation and regulations
- Excellent communication skills, both written and spoken, with a good working knowledge of using IT equipment
About JMR Healthcare
JMR Healthcare is a leading care provider in the East of England, supporting children and adults with learning disabilities, autism, and mental health needs. Founded by a frontline support worker, our roots are in compassionate, person-centred care — and that remains at the heart of everything we do.
We offer residential care, family support, crisis response, and accredited training, with a reputation for excellence and rapid mobilisation of care packages. As a Residential Support Worker, you’ll be part of a team that lives by our values: Compassion, Excellence, Integrity, and Courage — making a real difference in the lives of those who need it most.
About our Crisis Management & Family Support Service
JMR Healthcare’s Crisis Management Services (CMS) Team delivers rapid, high-quality care to children and young people in urgent or complex situations. Known for mobilising fully managed care packages within 48 hours, the team also provides tailored Family Support Services, helping families navigate challenging circumstances with compassion and professionalism.
Support Workers are guided by our experienced Community Care Managers, ensuring every care package is safe, responsive, and person-centred. Whether supporting individuals or entire families, the CMS team embodies our core values — Compassion, Excellence, Integrity, and Courage — in every action.
Ready to Join Us?
If you’re passionate about supporting meaningful work and thrive in a values-led environment built on Compassion, Excellence, Integrity, and Courage, we’d love to hear from you.
Submit your application through our portal. If you would like a confidential conversation about this role, please contact a member of the Recruitment Team on [email protected].
Essential Information for Candidates:
JMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of our children and young people by keeping them safe, and we expect all our staff to share in this responsibility.
The JMR Safer Recruitment Policy follows the guidance set out by Schedule 2 of the Children’s Homes (England) Regulations 2015, where all offers of employment, and engagement, are subject to an Enhanced DBS Check with Adult & Child barred list checks and other pre-employment checks to confirm suitability to work with children and young people.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
Please note, we do not offer sponsorship.
*Closing date for applications: We will review candidates as and when applications are received and reserve the right to close this job advert early. It is therefore advised that you submit your application as soon as possible to avoid disappointment.
*Those joining the bank will be required to complete all training and a minimum number of day-time shift hours before the joining bonus is paid. Those joining as an employee will receive this within their first pay (pro rata for part-time). Full T&Cs apply.
#CMS
Pay: £16.25-£26.25 per hour
Work Location: In person
