About Us
Parkside Surgery is a busy, friendly GP practice in North Belfast. We provide high-quality care to our local community. Our dedicated administrative team ensures the clinic runs smoothly every day.
The Role
We are seeking a reliable, empathetic, and organized Medical Receptionist to join our team. You will be the first point of contact for our patients, providing vital front-of-house and administrative support.
Key Responsibilities
- Greeting patients warmly at the front desk.
- Answering busy phone lines and managing patient queries.
- Booking appointments using the practice clinical system.
- Processing repeat prescription requests accurately.
- Handling confidential patient data in line with GDPR.
- Liaising with GPs, nurses, and external healthcare professionals.
What We Are Looking For
- Excellent communication and interpersonal skills.
- Strong IT skills and ability to learn new systems quickly.
- Ability to stay calm under pressure in a fast-paced environment.
- High level of accuracy and attention to detail.
- Previous experience in a medical receptionist or customer service role is highly desirable.
- Knowledge of general practice computer system EMIS Web is an advantage but not essential, as training will be provided.
Benefits
- Competitive hourly rate.
- Enrollment in the NHS Pension scheme.
- Generous annual leave allowance.
- Supportive team environment and ongoing training.
Pay: From £13.26 per hour
Benefits:
- Company pension
- Free flu jabs
- Free parking
- On-site parking
Work Location: In person
