About the Role
We are looking for an experienced Contract Administrator to join our busy Dartford-based team. In this role, you will play a key part in coordinating daily planned and reactive maintenance across a varied portfolio of commercial and residential sites. You will act as the primary operational link between field engineers, sub-contractors, and key client stakeholders.
Key Responsibilities
- Act as the central point of contact for routine maintenance requests, emergency call-outs, and client updates.
- Schedule, dispatch, and track internal maintenance engineers and specialist sub-contractors across multiple client sites.
- Issue Work Orders, purchase orders, and track jobs from initial logged request to final invoicing.
- Manage client service level agreements (SLAs) and KPI performance tracking.
- Process engineer timesheets, job sheets, and compliance documentation (RAMS, gas, electrical safety records).
- Handle client queries efficiently while building strong working relationships.
Requirements
- Previous experience in contract administration or service coordination within the facilities management, building maintenance, or construction sectors.
- Proven experience managing multiple client sites simultaneously.
- Strong working knowledge of CAFM (Computer-Aided Facilities Management) systems or job management software.
- Excellent organisational skills with the ability to prioritise urgent maintenance tasks.
- Strong written and verbal communication skills with high attention to detail.
What We Offer
- Competitive starting salary.
- 22 days annual leave (plus standard public holidays).
- Predictable, balanced shift rotations (8am–4pm / 9am–5pm).
- Supportive team environment with career growth opportunities.
To Apply: Please submit your updated CV detailing your relevant experience in building maintenance or facilities administration.
Pay: £33,000.00-£35,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
Work Location: In person
