Job Summary
We are expanding and seeking an experienced Dental Receptionist to join our dynamic dental team.
We are looking for welcoming attitude will set the tone for a positive patient experience.
You will be the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring smooth clinic operations.
Your enthusiasm and organizational skills will help create a friendly environment that encourages patient trust and satisfaction.
Responsibilities
- Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk in
- Schedule, confirm, and reschedule patient appointments efficiently using our practice management software
- Manage patient check-in and check-out processes with accuracy and attention to detail
- Handle incoming calls promptly, providing information and directing inquiries appropriately
- Maintain accurate patient records, insurance information, and appointment logs
- Assist with billing procedures, including processing payments and verifying insurance coverage
- Coordinate with dental staff to ensure timely flow of patient care and clinic operations
Skills
- Previous Reception experience or administrative experience is highly desirable to ensure smooth daily operations
- Proficiency with Dentally software
- Strong communication skills to interact effectively with patients and staff.
- Reliable and responsible
- Excellent communication skills
- Strong organizational abilities to manage multiple tasks simultaneously in a fast-paced environment
- Proficiency in office software and practice management systems to streamline scheduling and recordkeeping
- Positive attitude with a proactive approach to problem-solving and customer service excellence
Pay: £12.71-£14.00 per hour
Work Location: In person
