Band 3 Receptionist - Children's Hospital, Royal Group of Hospitals
The rewards
- £12.75 per hour
- Opportunities to develop within the NHS
- Supportive team making a meaningful difference to patients and families
The role of Band 3 Receptionist:
- Greet patients and visitors, providing a friendly and professional service
- Register patients and manage appointments for clinics and Emergency Department
- Handle telephone enquiries sensitively and efficiently
- Maintain patient records including scanning and documentation
- Communicate effectively with clinical teams and support coordination of care
- Arrange patient transport and track test results
- Maintain a clean, organised workspace and adequate stock levels
- Ensure confidentiality and data protection at all times
The ideal Band 3 Receptionist:
- Strong communication and organisational skills
- A caring and professional approach
- Ability to work in a busy, fast-paced environment
- Commitment to patient care, dignity, and confidentiality
