To provide a comprehensive admin service to Hexworthy Ward and assist the nursing staff in the reception of patients and visitors. The postholder will also need to work in collaboration with staff in other areas of the Trust to facilitate a streamlined service for our patients and their families.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Provide and deliver a high standard of a full clerical service to the ward using a varied range of work procedures, many of which are non-routine, requiring a level of theoretical knowledge.
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Deal with enquiries, including telephone enquiries in conjunction with and under the direction Clinical / nursing staff.
Responsible for ensuring notes are available for clinical coding within the required timeframe
Receiving results by telephone from laboratories.
Maintain Hospital notes in accordance with the Plymouth Hospitals NHS Trust policies.
Entering admissions and discharges on iPM, including ward transfers, clinical transfers and speciality transfers and updating patient information where necessary.
Ensuring that the bed state is kept up to date on iPM
Commence paperwork as appropriate on patient’s admission ie new front sheets and labels
File reports, ensuring they have firstly been seen and initialled/actioned if necessary by Medical/Nursing staff.
Ensure availability of case notes (including investigation reports) for all admissions
For further information please see attached job description
