Monday to Friday | 8:30 am to 5:30 pm
About the Role
As a Project Manager, you will oversee the day-to-day management of key customer accounts, maintaining strong relationships and leading the project team. Your expertise will ensure the successful execution of projects from start to finish, meeting deadlines, staying within budget, and delivering exceptional results.
Key Responsibilities
Client Relationship Management: Serve as the primary point of contact for clients, ensuring all project KPIs are met and maintaining high levels of satisfaction.
Risk & Change Management: Manage risks and changes to project scope, create Statements of Work, and oversee change control processes.
Cost Control: Ensure efficient cost management, reviewing profit and loss accounts to maximise profitability.
Billing & Invoicing: Oversee daily invoicing and billing to clients, ensuring accuracy and timeliness.
Project Reporting: Prepare and present documents for Project Review meetings, providing insights to key stakeholders.
Team Leadership: Lead and develop the project team, conducting regular 1:1s and identifying training opportunities to enhance skills and performance.
Troubleshooting & Escalation: Act as the escalation point for any on-site issues, providing solutions to potential challenges.
Project Coordination: Manage multiple projects and teams, ensuring smooth operations and successful outcomes.
Field Resource Management: Build and maintain strong relationships with field resources and support resource forecasting.
Stakeholder Collaboration: Maintain strong working relationships with both internal and external stakeholders, ensuring collaboration across teams for efficient project delivery.
What You’ll Bring
Industry Experience: Experience in the hospitality or retail sector is desirable (but not essential).
Project Management Experience: Proven ability to lead projects and teams, with a strong focus on delivering results on time and within budget.
Financial Acumen: Strong experience in managing project budgets, with a keen eye for financial details and commercial awareness.
Problem Solving: Ability to manage and resolve issues under pressure, ensuring critical deadlines are met.
Leadership Skills: Experience managing both internal and external teams, with a focus on skill development and team performance.
IT Proficiency: Strong IT skills, including proficiency in MS Office; knowledge of IT data and networking is desirable (but not essential).
Other Requirements: A valid UK full driving license, flexibility to travel, and a proactive, solution-oriented mindset.
What We Offer
Bonus Scheme & Pension Contributions
Cycle to Work Scheme – Plus seasonal health perks like free flu jabs and eye tests on us.
Private Medical Insurance – Including 24/7 digital GP access, so you’re covered round the clock.
Tech Payment Scheme – In partnership with Curry’s, spread the cost of your next must-have gadget.
Brilliant Discounts – Enjoy savings on the high street, in restaurants, and on your travels
Fresh Fruit Delivery every week, plus breakfast and lunch on site
Modern Offices – With a pool table, ping pong, and our very own pub garden for a proper summer BBQ.
On-Site Treats – A daily coffee van to perk you up, and an ice cream van when the sun’s out.
Recognition & Rewards – From Star of the Month to Team Hug and spontaneous shout-outs
Team Socials – From team parties to charity fundraisers, there’s always something going on.
Employee Assistance Programme (EAP) – 24/7 confidential support, whatever life throws your way.
Career Development – Ongoing professional development and clear internal progression routes
25 days holiday, increasing to 28 days after 3 years’ service – plus all the UK bank holidays off.
Holiday Trading – Fancy a bit more time off? You can buy extra holiday anytime through the year.
Apply Now
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