At St Luke's Hospice, every role plays a vital part in supporting people with terminal illness and their families. We are looking for a proactive and organised Estates Coordinator to join our Estates Team and help ensure our hospice environments remain safe, clean, welcoming and well-presented.
This is an exciting opportunity for someone with strong coordination and organisational skills who enjoys a varied role, working with colleagues across multiple departments to deliver high-quality facilities services.
About the Role
Working closely with the Estates Manager and Estates Coordinator, you will coordinate the delivery of Facilities Management services across St Luke's sites. You will support housekeeping operations, stock control, waste management, grounds maintenance, security processes, events set-up and environmental standards.
You will act as a key point of contact for estates-related enquiries, maintaining accurate records, coordinating contractors and suppliers, and helping to ensure services are delivered efficiently and effectively.
Key Responsibilities
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Coordinate housekeeping services and monitor environmental standards across hospice sites.
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Support stock management, ordering and distribution of housekeeping supplies and consumables.
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Coordinate waste management processes and contractor services.
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Support grounds maintenance and seasonal activities such as gritting and adverse weather responses.
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Assist with the coordination of CCTV, access control and key management systems.
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Support room layouts, office moves, event preparation and space management.
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Maintain accurate records, audits and compliance documentation.
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Coordinate requests through Estates systems and provide updates to stakeholders.
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Work collaboratively across departments to deliver an excellent customer experience.
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Provide cross-cover and support for wider Estates functions when required.
About You
We are looking for someone who is organised, practical, customer-focused and able to manage a varied workload in a busy environment.
Essential Requirements
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Experience in a customer-facing, support or operational role.
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Experience working within a busy team environment.
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Good organisational and administrative skills.
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Ability to maintain accurate records and documentation.
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Understanding of basic health and safety principles.
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Confidence using IT systems and digital software.
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Strong communication and interpersonal skills.
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Ability to prioritise tasks and respond effectively to changing demands.
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Full UK Driving Licence.
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Willingness to undertake relevant training.
Desirable
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Experience within facilities, estates, housekeeping or portering services.
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Experience in a healthcare, hospice or similar environment.
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Experience supporting events and room setups.
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Experience with stock management and stock rotation processes.
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Knowledge of housekeeping operations.
Why join us?
You’ll be part of a friendly team where your work has real impact. Our shops play a key role in supporting our services and connecting with the local community. In return, you’ll gain valuable retail and leadership experience, develop your skills and be part of something meaningful.
In addition to a supportive work environment, we provide opportunities for ongoing training and development, a competitive benefit package, and a chance to be part of a compassionate and dedicated team.
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Play a key role in shaping a safe and supportive organisation
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Work across diverse teams and environments
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Make a meaningful impact on staff, volunteers, and visitors
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Be part of a values-driven organisation committed to doing things well
You can find out more about our benefits here: https://www.stlukeshospice.org.uk/work-for-us-benefits
Our Commitment to Equity, Diversity & Inclusion (EDI):
The job-holder can expect to work in a space that is free from barriers and attitudes that are free from prejudice: We seek to employ, engage with, and care equally for all we encounter; striving to make our employment, volunteering, events and services free from barriers, and our attitudes free from prejudice, and treating everyone as a unique individual, providing the best experience that we can for each person.
Our values embody our way of working, they are Caring, Respectful, and Pioneering. Working for St Luke’s offers a real opportunity to make a difference to local people.
