As Administration Lead, you will be the primary point of contact for operational administration across the terminal, ensuring customer queries are handled efficiently and professionally. You will be responsible for overseeing weighbridge operations, processing documentation accurately, maintaining records, and supporting the smooth flow of information between customers, visitors, drivers and site teams.
You will be responsible for producing and maintaining key operational reports, monitoring compliance with site procedures and industry regulations, and supporting safe and efficient terminal operations. You will also oversee data accuracy, track performance metrics, resolve operational issues, and deliver a consistently professional and customer-focused service across the site.
This role is mainly Monday to Friday, but candidates must be flexible and available to work occasional evenings and weekends to meet business requirements.
