Pay: Basic £23,500 + commission, with On-Target Earnings of £30,000 – £45,000 per year
Job description:
About the role
GFD Trading is looking for an experienced Key Account Manager to join our head office team in Stockton-On-Tees.
This is a strategic, relationship-focused role. You'll build and protect our most valuable customer relationships, developing a deep understanding of key customers' businesses, identifying growth opportunities and ensuring GFD remains their supplier of choice across multiple product ranges and projects. You'll also handle warm retail leads, no cold calling.
The role suits someone who combines strong commercial awareness with relationship building skills, someone who can think strategically, influence through expertise and work with confidence alongside senior decision-makers.
What you'll do
- Build and develop strategic relationships with allocated key accounts (trade and retail)
- Handle warm inbound retail leads from customers who have already shown interest
- Understand each customer's business, structure, decision-makers and commercial objectives
- Identify and pursue opportunities for account growth and product diversification
- Support key accounts through major projects and contract negotiations
- Provide market intelligence and competitor awareness to the wider team
- Coordinate cross-department support to deliver a seamless customer experience
- Maintain accurate CRM records and account planning documentation
- Escalate commercial risks and opportunities to senior management
- Champion GFD's products and services as a trusted advisor
What we're looking for
- Proven track record in sales (key account management, business development or strategic sales preferred)
- Strong relationship-building skills with ability to influence key decision-makers
- Commercial awareness and understanding of business finances and negotiation
- Excellent communication skills, confident speaking to senior stakeholders
- Strategic thinker who sees opportunities before competitors
- Organised approach to planning and CRM discipline
- A team player with the drive to grow customer value long-term
- Ability to work with autonomy whilst collaborating across departments
- Experience in construction, home improvement, building products, trade supplies or retail sectors is an advantage but not essential
Hours
This is a full-time role based at our Stockton-On-Tees head office.
Standard hours are Monday to Friday, 9:00am to 5:00pm.
Every third week, you'll work Saturday 10:00am to 1:00pm. On those weeks, your Friday hours are 9:00am to 2:00pm. So you finish early on Friday and gain the morning back.
What you'll get
- Basic salary £23,500 + commission, with On-Target Earnings of £30,000 – £45,000
- Strategic customer portfolio with genuine growth opportunity
- Warm inbound leads only — no cold calling
- Autonomy to develop and grow key account relationships
- Support from an experienced sales leadership team
- Full product and systems training
- Company pension
- Employee discount
- Casual dress
- Company events
- Free on-site parking
- Supportive and professional head office team
About GFD Trading
GFD Trading is a successful online retailer in the home improvement sector, supplying premium composite doors, aluminium entrance doors, aluminium and uPVC windows and doors, and glazed roof systems nationwide to retail and trade customers. The company has grown for over 18 years through strong online brands, specialist product knowledge and a customer-focused approach.
How to apply
Apply with your CV and a brief covering letter highlighting your sales experience and key account management or similar background. We aim to contact suitable candidates within one working day for an initial conversation before interview.
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
Job Types: Full-time, Permanent
Pay: £23,500.00-£45,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Experience:
Work Location: In person
