Looking for a social care role where you can use your judgement, build relationships and make a real difference to how people are supported?
We’re looking for a Trusted Assessor to work alongside adults with care and support needs and their families, carrying out strengths-based assessments and reviews and helping people find practical, personalised ways to achieve what matters to them.
This is a varied role combining assessment, problem solving, partnership working and relationship building. You’ll look beyond traditional services, exploring people’s strengths, relationships and community alongside formal support.
The role will include:
- Carrying out strengths-based Care Act assessments and reviews
- Developing person-centred support plans with individuals and families
- Providing clear and accessible information about care, support and local opportunities
- Working alongside health, social care and voluntary sector partners
- Maintaining accurate records and contributing to quality and performance monitoring
About the role
Assessment and Support
- Work alongside people with a learning disability and autistic people, and where appropriate their families and carers, to understand what matters to them and provide information, guidance and support to help them achieve their personal outcomes
- Assess a person's strengths, needs, goals and aspirations, recognising the role of family, friends, community networks and local resources in helping them achieve the outcomes that matter to them
- Use professional judgement to gather, analyse and record information accurately, making evidence-based recommendations that are proportionate and person centred
- Work creatively with the person to help them develop their own person-centred support plan to maximise independence, build confidence and reduce reliance on formal services wherever appropriate
- Explore community-based opportunities, natural support networks and local services that can help people achieve their goals and reduce isolation
- Help people navigate the health and social care system, applying a good understanding of the Care Act 2014 and other relevant legislation to ensure people receive clear, accurate and accessible information throughout the assessment process
- Carry out proportionate reviews of care and support arrangements, working with people to understand what is working well, what has changed and whether outcomes continue to be met
Advice and Coordination
- Explain assessment outcomes, support planning, personal budgets, Direct Payments, financial assessments and the respective responsibilities of the Council and the individual, ensuring people understand the decisions affecting them
- Ensure information is provided in a way that is accessible to the individual, using Easy Read or other communication approaches where appropriate, enabling people to make informed choices
- Signpost and refer to appropriate statutory and community services
- Work collaboratively with health, housing, voluntary sector and other partner organisations to coordinate support around the person
- Escalate safeguarding concerns promptly
Case Management
- Manage a varied caseload prioritising work effectively, responding appropriately to changing levels of risk and urgency
- Maintain accurate, timely records on case management systems
- Contribute to performance monitoring and quality standards
- Comply with GDPR, safeguarding and organisational policies
About You
Skills, Abilities and Knowledge
- Excellent communication and interpersonal skills
- Ability to build rapport with people from diverse backgrounds
- Ability to explain complex information clearly and accessibly
- Ability to prioritise and manage a varied caseload
- Ability to work collaboratively with professionals while maintaining the person's voice at the centre of decision making.
- Good written communication skills, including the ability to produce clear assessment reports and support plans
- Strong IT skills including Microsoft 365 and case management systems
- Knowledge of safeguarding, confidentiality and data protection
- Ability to drive with access to a car in order to carry out work around the London Borough of Bexley
- Good understanding of the Care Act 2014, Mental Capacity Act 2005 and strengths-based practice (desirable)
Experience
- Experience of working in adult social care, health or support services
- Experience of supporting adults with learning disabilities, autistic people and/or other adults with care and support needs
- Experience of record keeping, monitoring or audit processes
Values and Personal Qualities
- Passionate about supporting people to live the lives they choose through strengths-based, person-centred practice
- Committed to promoting people's rights, independence, choice and inclusion
- Demonstrate an understanding and commitment to promote equal opportunities, diversity and safeguarding
- Pro-active and confident to work without direct supervision
Pay: £30,783.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
- Sick pay
- Work from home
Experience:
- social care: 2 years (required)
Work Location: In person