ADMINISTRATOR / RECEPTIONISTWhiteford House Care Home | 30–40 Hours per WeekWe are looking for a friendly, organised and professional Administrator/Receptionist to join our team at Whiteford House Care Home.Whiteford House is a 31-bedded care home for adults under 65, supporting individuals with a wide range of complex physical, neurological, mental health and support needs.This is a busy and varied role, and we are looking for someone who is approachable, reliable, well organised and confident working as part of a multidisciplinary care home team.- Day-to-Day Duties Will Include:
- Providing a welcoming and professional reception service for residents, relatives, visitors and professionals
- Answering and directing telephone calls, emails and general enquiries
- Greeting visitors and ensuring appropriate signing-in procedures are followed
- Supporting the Home Manager and management team with general administration
- Maintaining accurate staff and resident records
- Filing, scanning, photocopying and preparing documentation
- Managing incoming and outgoing post and correspondence
- Supporting recruitment administration, including references and new starter documentation
- Maintaining staff training, supervision and other administrative records
- Assisting with rotas, timesheets and payroll information where required
- Processing invoices, petty cash and other financial administration
- Ordering stationery and other supplies
- Arranging appointments, meetings and maintaining diaries
- Liaising with families, healthcare professionals, suppliers and Head Office
- Ensuring confidential information is handled appropriately and in line with data protection requirements
- Providing general administrative support to ensure the smooth day-to-day running of the home
- We Are Looking For Someone Who:
- Has good organisational and time-management skills
- Has excellent communication and interpersonal skills
- Is confident using computers, email and Microsoft Office
- Can prioritise their workload in a busy environment
- Has a professional and friendly manner
- Understands the importance of confidentiality
- Is reliable, flexible and able to work both independently and as part of a team
- Previous administration/reception experience is desirable, with experience in a care or healthcare environment an advantage
Hours: 30–40 hours per week, this can be discussed.If you are organised, approachable and enjoy a varied role where no two days are quite the same, we would love to hear from you.To apply, please send your CV or contact Whiteford House Care Home for further information.
Expected hours: 30.0 – 40.0 per week
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person