Overview
Upton Barn & Walled Garden is one of Devon's leading wedding and event venues, creating exceptional weddings, private events and corporate events in a unique countryside setting.
We are looking for two enthusiastic, organised and customer-focused Wedding & Event Assistants to join our growing team.
This is an exciting opportunity for someone looking to build a long-term career within the weddings and events industry. Working alongside our experienced management team, you'll gain hands-on experience across every stage of the client journey, from venue viewings and wedding planning through to event delivery.
No two days are ever the same, making this the perfect role for someone who enjoys variety, thrives in a busy environment and takes pride in delivering exceptional customer experiences.
As a venue that hosts weddings and events throughout the week, this is a full-time role (40 hours per week) working five days from seven, including regular evenings, weekends and bank holidays in line with the wedding and events calendar. Flexibility is essential.
Responsibilities
- Provide administrative support to the Weddings & Events Team throughout the planning and delivery of weddings, private events and corporate events.
- Prepare planning documentation, function sheets, event briefings and client paperwork with a high level of accuracy.
- Maintain accurate CRM records, client files and event documentation.
- Manage departmental administration, including correspondence, filing, diary management and scheduling.
- Liaise professionally with clients, suppliers and colleagues to ensure event information is accurate and up to date.
- Support venue viewings, planning meetings and client appointments.
- Assist with ceremony preparations, venue set-up and event logistics.
- Support the successful delivery of weddings and events on the day.
- Develop into the role of Secondary Wedding & Event Coordinator, supporting Senior Coordinators during allocated weddings and events.
- Assist with Health & Safety documentation, compliance records and operational administration.
- Support venue inspections, operational checklists and routine business documentation.
- Contribute ideas that improve systems, efficiency and the overall client experience.
Skills & Experience
- Excellent administrative and organisational skills.
- Outstanding attention to detail and accuracy.
- Confident using Microsoft Office and computer systems.
- Excellent written and verbal communication skills.
- Ability to prioritise workload and manage multiple tasks simultaneously.
- A professional, positive and proactive approach.
- A passion for delivering exceptional customer service.
- Confidence working independently and collaboratively as part of a team.
- Previous administration, hospitality, weddings or events experience would be advantageous.
- Experience using CRM systems or hospitality software would be beneficial.
- A genuine desire to build a long-term career within the weddings and events industry.
- Flexibility to work a 40-hour week over five days from seven, including regular evenings, weekends and bank holidays, as required by the wedding and events calendar.
Working Hours
- Full-time – 40 hours per week
- Five days from seven
- Regular evening and weekend working
- Bank holiday working required
- Flexibility is essential to meet the needs of weddings and events
What We Offer
- Salary of £28,000 per annum (£13.46 per hour based on a 40-hour working week).
- Company pension.
- Free on-site parking.
- Ongoing training and professional development.
- Structured mentoring and coaching from our Senior Leadership Team.
- Genuine opportunities for career progression as the business grows.
- A supportive, friendly and collaborative working environment.
- The opportunity to contribute ideas and help shape the future of the business.
- The chance to work at one of Devon's leading wedding and event venues.
Pay: Up to £28,000.00 per year
Benefits:
- Company pension
- Free parking
Work Location: In person
