Job Overview
We are seeking a dedicated Veterinary Receptionist to join our independent veterinary practice. The successful candidate will be the first point of contact for clients and their pets, providing exceptional customer service and ensuring smooth daily operations. This role offers an opportunity to work within a compassionate environment, supporting both pet owners and veterinary professionals.
Responsibilities
- Greet clients warmly and professionally upon arrival and departure
- Manage appointment scheduling and confirm upcoming consultations
- Answer phone calls, respond to enquiries, and handle client communications efficiently
- Maintain accurate and organised patient records in compliance with confidentiality standards
- Process payments, issue invoices, and manage financial transactions accurately
- Support veterinary staff with administrative tasks to ensure smooth clinic operations
- Keep the reception area tidy, welcoming, and well-stocked with necessary supplies
Skills
- Excellent organisational skills with attention to detail
- Strong communication skills, both written and verbal
- Ability to remain calm under pressure and handle multiple tasks efficiently
- Compassionate attitude towards animals and their owners
- Proficiency in using computer software relevant to reception duties
- Ability to work as part of a team in a fast-paced environment
This role is ideal for motivated individuals passionate about animal care who wish to develop their skills within a supportive veterinary team.
Pay: £12.85-£13.85 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
