Part-Time Distribution Support Coordinator
Location: Office Based – Swanwick
Hours: Part-Time 15 hours per week, ideally Monday, Wednesday and Fridays
We are looking for a confident, organised, and proactive individual to join our team in a part-time office-based role supporting our distribution department.
This is a key role within the business, helping to coordinate and support a distribution network of over 90 distributors across Hampshire. The ideal candidate will have an excellent telephone manner, strong communication skills, and won’t be afraid to pick up the phone and speak with people throughout the day.
About the Role
You will be the main point of contact for our distribution team, ensuring deliveries run smoothly, issues are resolved quickly, and communication remains clear and professional.
This role requires someone who is highly organised, personable, tech-savvy, and able to build strong relationships with our distributors and wider team, especially as we introduce a brand-new distribution app into the business.
Key Responsibilities
- Supporting and coordinating a distribution team of 90+ distributors
- Speaking regularly with distributors via phone and email
- Handling distribution queries and resolving issues efficiently
- Organising distribution rounds and updating records
- Assisting with scheduling and general office administration
- Monitoring performance and reporting any concerns
- Supporting the rollout and ongoing use of a new distribution app
- Support with monthly flat plans
- Working closely with management to ensure smooth monthly operations
What We’re Looking For
- Excellent telephone manner and communication skills
- Confident speaking with people and building relationships
- Highly organised with strong attention to detail
- Good computer and administrative skills
- Tech-savvy and comfortable learning new systems and apps
- Reliable, proactive, and able to work independently
- Comfortable managing multiple tasks in a busy environment
- Able to think on their feet and problem-solve effectively
- Previous office, customer service, logistics, or coordination experience would be an advantage
What We Offer
- Friendly and supportive working environment
- A varied and important role within a growing local business
- Opportunity to become a valued part of a close-knit team
If you’re organised, confident on the phone, and enjoy working with people, we’d love to hear from you.
Pay: £13.00-£14.00 per hour
Benefits:
Work Location: In person
