Overview
We are seeking a dynamic and experienced Shift Manager to oversee daily operations within our busy food service environment. The ideal candidate will possess strong leadership skills, a solid background in food production and hospitality, and the ability to manage a team effectively. This role offers an exciting opportunity to contribute to a vibrant team, ensuring high standards of food safety, customer service, and operational efficiency. The Shift Manager will be responsible for supervising staff, maintaining quality standards, and ensuring smooth shift transitions.
Duties
- Lead and supervise team members during assigned shifts, ensuring adherence to company policies and procedures.
- Oversee food preparation, cooking, serving, and overall kitchen operations to maintain high-quality standards.
- Manage daily operational tasks including stock control, cleanliness, and compliance with food safety regulations.
- Support staff in delivering excellent customer service whilst fostering a positive work environment.
- Coordinate shift activities to optimise productivity and minimise wastage.
- Handle customer queries or complaints promptly and professionally.
- Ensure all health and safety protocols are strictly followed across the premises.
- Assist in training new staff members and providing ongoing coaching to existing team members.
- Monitor staff performance and provide constructive feedback to promote continuous improvement.
Qualifications
- Proven experience in food production, cooking, serving or food preparation within a restaurant or hospitality setting.
- Previous management or supervising experience in a fast-paced environment.
- Strong leadership skills with the ability to motivate and organise teams effectively.
- Knowledge of food safety standards and regulations is essential.
- Experience working in a restaurant or kitchen environment is highly desirable; barista experience is considered an advantage.
- Excellent organisational skills with the ability to prioritise tasks efficiently under pressure.
- Good communication skills and a professional demeanour.
- A recognised qualification in hospitality, culinary arts or management is preferred but not essential.
This role provides an excellent platform for individuals passionate about the hospitality industry who are eager to develop their managerial skills while maintaining high standards of service excellence.
Pay: From £13.10 per hour
Benefits:
- Discounted or free food
- Free parking
- On-site parking
Work Location: In person
