Key Responsibilities
* Review and assess the current IT infrastructure and recommend improvements.
* Maintain and troubleshoot Point of Sale systems, payment terminals, back-office systems, and store networks.
* Improve system performance, security, and operational efficiency.
* Provide technical support to management and staff for hardware and software issues.
* Manage and maintain internet connectivity, Wi-Fi systems, CCTV integration, printers, and office equipment.
* Assist with data backup, cybersecurity measures, and system protection.
* Recommend and implement suitable retail software and technology solutions.
* Coordinate with third-party service providers and technology vendors when required.
* Monitor system reliability and minimise downtime.
* Train staff on the effective use of IT systems and digital tools.
* Ensure compliance with data protection and information security requirements.
Skills & Experience Required
* Proven experience in IT support, systems administration, or IT consultancy.
* Strong understanding of retail and POS systems.
* Knowledge of networking, hardware maintenance, and cybersecurity practices.
* Experience troubleshooting Windows-based systems and common retail software.
* Ability to identify operational inefficiencies and recommend practical IT solutions.
* Working closely with stakeholders to collect detailed functional and technical specifications.
* Good communication and problem-solving skills.
* Ability to work independently and manage tasks efficiently.
* Previous experience working with retail shops, convenience stores, or petrol stations is advantageous.
Pay: £52,000.00-£60,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
